hardcover. Condition: Good. The dust jacket shows normal wear. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
Language: English
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809 ISBN 13: 9780060161804
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809 ISBN 13: 9780060161804
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Condition: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.
Condition: Good. Good condition. Acceptable dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Seller: Book Lover's Warehouse, Johnson City, TN, U.S.A.
Hardcover. Condition: Very Good. FAST SHIPPING & FREE TRACKING! 100% Money Back Guarantee. Pencil underlining on a few poages. There is very little shelf wear.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Reprint. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Reprint. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Condition: good. This is a pre-loved book that shows moderate signs of wear from previous reading. You may notice creases, edge wear, or a cracked spine, but it remains in solid, readable condition.Please note:-May include library or rental stickers, stamps, or markings.-Supplemental materials e.g., CDs, access codes, inserts are not guaranteed.-Box sets may not come with the original outer box. If it does, the box will not be in perfect condition. -Sourced from donation centers; authenticity not verified with publisher. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessâ"happy reading!
Condition: good. This is a pre-loved book that shows moderate signs of wear from previous reading. You may notice creases, edge wear, or a cracked spine, but it remains in solid, readable condition.Please note:-May include library or rental stickers, stamps, or markings.-Supplemental materials e.g., CDs, access codes, inserts are not guaranteed.-Box sets may not come with the original outer box. If it does, the box will not be in perfect condition. -Sourced from donation centers; authenticity not verified with publisher. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessâ"happy reading!
hardcover. Condition: Good. 100% Satisfaction Guaranteed.
Language: English
Published by Harper and Row, New York, 1973
ISBN 10: 0060467371 ISBN 13: 9780060467371
Seller: Martin Nevers- used & rare books, Oxford, FL, U.S.A.
Association Member: FABA
First Edition
Hardcover. Condition: Vg. First Printing. 679 pages.Copyright 1973. Black boards with silver and gold lettering and designs on spine and front cover. Part of the Physiological Psychology Series . A few B/W illustrations scattered through the book. Previous owner's Ink stamps on front endpaper. Top corner tips bumped .Some soiling on top edge of textblock. Photos of book on request.
Language: English
Published by HarperCollins Publishers, Scranton, Pennsylvania, U.S.A., 1989
ISBN 10: 0060161809 ISBN 13: 9780060161804
Seller: Top Notch Books, Tolar, TX, U.S.A.
First Edition
Hard Cover. Condition: Good. Dust Jacket Condition: Good. First Printing. Non-price clipped dj is scuffed with edgewear and chipping, private library stickers on spine and front wrap. Private library sticker on fep. Card pocket on beb. Pages are clean & text is free from markings. All pages are secure in binding. Size: 8vo - over 7¾" - 9¾" tall. Ex Library.
Seller: Better World Books, Mishawaka, IN, U.S.A.
First Edition
Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by HarperCollins Publishers, 1989
ISBN 10: 0060161809 ISBN 13: 9780060161804
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: Bellwetherbooks, McKeesport, PA, U.S.A.
paperback. Condition: Fine. LIKE NEW!!! Has a red or black remainder mark on bottom/exterior edge of pages.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Reprint. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner.
Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Language: English
Published by Erlbaum, Hillsdale, NJ, 1988
Seller: Pride and Prejudice-Books, Ballston Lake, NY, U.S.A.
First Edition
Hardcover. Condition: Very Good. 1st Edition. First Edition. Original boards. Ex-library with spine label, due date slip, etc., else Very Good. No Dust Jacket.
Language: English
Published by Lawrence Erlbaum Associates, Publishers, Hillsdale, NJ, 1988
ISBN 10: 0898599946 ISBN 13: 9780898599947
Seller: Lily of the Valley Books, Waynesboro, VA, U.S.A.
Hardcover. Condition: Very Good +. No Jacket. Book is gently used with only minor wear. Tightly bound copy with clean interior having no markings, writing, underlining, or highlighting in margins or text block. Inv. # 9132.
Language: English
Published by Perennial (Harpercollins), 1990
ISBN 10: 0060920092 ISBN 13: 9780060920098
Seller: Hammonds Antiques & Books, St. Louis, MO, U.S.A.
Paperback. Condition: Very Good. Dust Jacket Condition: No Dust Jacket. 0.65 x 8.02 x 5.29 Inches; 256 pages; Customer Service: The Competitive Weapon for the 1990sDemand for total customer service is rolling over business like a juggernaut. Companies that master service will triumph; those that ignore it will be swept into bankruptcy. Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs, and provides a six-point plan for acquiring the decisive weapon in business wars. The Six-Point Plan for Gaining the Competitive Edge? Devise a service strategy? Get top managers to behave like customer service fanatics? Concentrate on motivating and training employees? Design products and services that make good customer service possible? Invest in service infrastructure? Monitor achievement of customer service goals.