Condition: New. pp. 280.
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Language: English
Published by Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. xv + 349.
Condition: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.
Condition: New. pp. 272.
Language: English
Published by Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. xv + 349.
Condition: New. pp. 280.
Condition: New. pp. 272.
Language: English
Published by Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. pp. xv + 349 Acknowledgements.
Condition: New. pp. xv + 296.
Soft cover. Condition: New. Dust Jacket Condition: New. Along the Way is the story of three friends, Venkat, Raj and Adi and their attempts to find their footing in the IT industry. Offering a glimpse into the lives of software engineers and the workings of the IT industry, Along the Way is, in essence, a love story, that also explores friendship, workplace politics, family dynamics and clashes of cultures.
Language: English
Published by Penguin Random House India, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: Bookbot, Prague, Czech Republic
Softcover. Condition: Fine. Leichte Kratzer / Abnutzungen / Druckstellen; Gebrochener Buchrucken / Seiten oder Softcover umgeknickt. Many companies fail to complete the last ten percent of their initiatives, negatively impacting customer experience. However, some organizations excel by placing customers at the center of their operations. Sam Walton, founder of Walmart, emphasized that the customer is the only boss. Jack Taylor of Enterprise-Rent-A-Car noted that caring for employees leads to better customer service. Nestle innovated by studying customer cognitive patterns, while Starbucks prioritized customer experience. Southwest Airlines introduced a new industry model, and Zappos achieved billion-dollar status within ten years by focusing on customer service. What sets these companies apart is their commitment to creating customer and people-centric service excellence models centered on values, processes, and development. They define service excellence by managing customer expectations and consistently delivering on promises. About the Author: T. G. C. Prasad is a bestselling author of various management and fiction works. He consults and advises CEOs, HR leaders, and senior executives on people strategy. He also runs TGC Consulting, which offers executive search, senior management coaching, and strategic people advisory services to global MNCs, Indian conglomerates, and PE/VC-funded ventures across diverse sectors, including IT, e-commerce, healthcare, pharmaceuticals, retail, manufacturing, BFSI, and media.
N.A. Condition: New. ISBN:9788129117847 N.A.
Language: English
Published by Penguin Random House India, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: UK BOOKS STORE, London, LONDO, United Kingdom
Paperback. Condition: New. Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 6-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.
Language: English
Published by Penguin Books India Pvt Ltd, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback. Condition: New. New copy - Usually dispatched within 4 working days.
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. Print on Demand pp. xv + 296 Illus.
Language: English
Published by Penguin Books India Pvt Ltd, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Seller: moluna, Greven, Germany
Condition: New.
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. PRINT ON DEMAND pp. xv + 296.
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.