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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. 454.
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The Next Frontier of Restaurant Management
Published by MB - Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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The Next Frontier of Restaurant Management
Published by Cornell University Press, US, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Paperback. Condition: New. "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ? (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
£ 29.96
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 35.11
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Add to basketCondition: New. 2019. Paperback. . . . . . Books ship from the US and Ireland.
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Next Frontier of Restaurant Management
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 31.64
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Add to basketCondition: New. pp. 258.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Paperback or Softback)
Published by Cornell University Press 6/15/2019, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 31.25
Convert currency£ 8.48 shipping from U.S.A. to United KingdomQuantity: 5 available
Add to basketPaperback or Softback. Condition: New. The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience 0.84. Book.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 26.42
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 27.48
Convert currency£ 14.74 shipping from U.S.A. to United KingdomQuantity: 2 available
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Next Frontier of Restaurant Management
Published by Cornell University Press Jun 2019, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 31.71
Convert currency£ 12.11 shipping from Germany to United KingdomQuantity: 2 available
Add to basketTaschenbuch. Condition: Neu. Neuware - The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: \* Creating and preserving a healthy company culture \* Developing and upholding standards of service \* Successfully navigating guest complaints to promote loyalty \* Creating a desirable (and profitable) ambiance \* Harnessing technology to improve guest and employee experiences \* Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 26.07
Convert currency£ 22.11 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. SUPER FAST SHIPPING.
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Paperback. Condition: Brand New. 1st edition. 241 pages. 8.75x6.00x0.75 inches. In Stock.
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£ 29.14
Convert currency£ 21.63 shipping from Germany to United KingdomQuantity: 2 available
Add to basketCondition: New. The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on the.
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The Next Frontier of Restaurant Management
Published by Cornell University Press, US, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ? (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
-
The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 15.08
Convert currency£ 59 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Language: English
£ 29.05
Convert currency£ 55.32 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketCondition: New.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 108.13
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. New copy - Usually dispatched within 4 working days. 681.
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The Next Frontier of Restaurant Management
Published by MB - Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
£ 102.05
Convert currency£ 21.63 shipping from Germany to United KingdomQuantity: 1 available
Add to basketCondition: New. The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on the.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: Midtown Scholar Bookstore, Harrisburg, PA, U.S.A.
Seller rating 5 out of 5 stars
£ 69.28
Convert currency£ 55.28 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketHardcover. Condition: Good. HARDCOVER Good - Bumped and creased book with tears to the extremities, but not affecting the text block, may have remainder mark or previous owner's name - GOOD Standard-sized.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 123.24
Convert currencyFree shipping within United KingdomQuantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
£ 113.87
Convert currency£ 14.74 shipping from U.S.A. to United KingdomQuantity: Over 20 available
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The Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press Jun 2019, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
£ 119.83
Convert currency£ 12.11 shipping from Germany to United KingdomQuantity: 1 available
Add to basketBuch. Condition: Neu. Neuware - The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: \* Creating and preserving a healthy company culture \* Developing and upholding standards of service \* Successfully navigating guest complaints to promote loyalty \* Creating a desirable (and profitable) ambiance \* Harnessing technology to improve guest and employee experiences \* Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
-
The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
£ 109.06
Convert currency£ 22.11 shipping from U.S.A. to United KingdomQuantity: 2 available
Add to basketCondition: New. SUPER FAST SHIPPING.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Published by Cornell University Press, 2019
ISBN 10: 1501736507 ISBN 13: 9781501736506
Language: English
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
£ 130.89
Convert currency£ 2.60 shipping from Ireland to United KingdomQuantity: 1 available
Add to basketCondition: New. 2019. Illustrated. Hardcover. . . . . .
