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Performance Research Associates (60 results)
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Paperback. Condition: Good.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Paperback. Condition: Very Good. No Jacket. Bush, John (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Delivering Knock Your Socks Of
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Bush, John (illustrator). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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ĦWow!
Language: English
Published by Thomas Nelson Publishing, 2012
ISBN 10: 1602552371 ISBN 13: 9781602552371
paperback. Condition: Good.
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Condition: Good. 4 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Very Good. 4 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. Bush, John (illustrator). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Paperback. Condition: Very Good. No Jacket. Bush, John (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Paperback. Condition: Very Good. No Jacket. Bush, John (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Lighthouse Books and Gifts, Lincoln, NE, U.S.A.
Seller rating 5 out of 5 stars
Soft cover. Condition: Very Good. 3rd Edition. This trade sized paperback book on providing stellar service is in great shape and looks new. The covers are shiny with no wear or marks. The spine is very tight with no wear or creases. The pages are white with no wear or marks. 36 chapters in four parts: The Fundamentals, The How Tos, Problem Solving, and Taking Care of You. 184 pages.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Wow! : Deje Al Cliente Boquiabierto con un Servicio Fuera de Serie
Language: Spanish
Published by Thomas Nelson Publishing, 2009
ISBN 10: 1602552371 ISBN 13: 9781602552371
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Wow! : Deje Al Cliente Boquiabierto con un Servicio Fuera de Serie
Language: Spanish
Published by Thomas Nelson Publishing, 2009
ISBN 10: 1602552371 ISBN 13: 9781602552371
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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?Wow!
Language: Spanish
Published by Thomas Nelson Publishing, 2012
ISBN 10: 1602552371 ISBN 13: 9781602552371
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Condition: good. Bush, John (illustrator). May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
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Delivering Knock Your Socks off Service
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Bush, John (illustrator). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Delivering Knock Your Socks Off Service
Seller: Books From California, Simi Valley, CA, U.S.A.
Seller rating 4 out of 5 stars
paperback. Condition: Very Good. Bush, John (illustrator).
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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paperback. Condition: Good. Bush, John (illustrator). Fifth. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Encuadernación de tapa blanda. Condition: Muy bien. 4Ş Edición. Muy bueno/ Very good.
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Delivering Knock Your Socks Off Service
Language: English
Published by HarperCollins Focus, United States, 2018
ISBN 10: 0814417558 ISBN 13: 9780814417553
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Bush, John (illustrator). What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont. For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with: proven tips and strategies for exceeding customer needs and expectations, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers, understanding cultural and generational differences, and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Paperback. Condition: Very Good. Bush, John (illustrator). Contents are tight and clean.
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Condition: New. Bush, John (illustrator).
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Paperback or Softback. Condition: New. Bush, John (illustrator). Delivering Knock Your Socks Off Service. Book.
