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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
hardcover. Condition: Good.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Condition: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A few small marks or stains to the page edges/pages.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
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Beyond the Familiar : Long-Term Growth Through Customer Focus and Innovation
Language: English
Published by Wiley & Sons, Incorporated, John, 2011
ISBN 10: 0470976314 ISBN 13: 9780470976319
First Edition
Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Beyond the Familiar : Long-Term Growth Through Customer Focus and Innovation
Language: English
Published by Wiley & Sons, Incorporated, John, 2011
ISBN 10: 0470976314 ISBN 13: 9780470976319
First Edition
Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.
Seller rating 4 out of 5 stars
Condition: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation
Language: English
Published by Jossey-Bass / John Wiley & Sons, San Francisco, 2011
ISBN 10: 0470976314 ISBN 13: 9780470976319
First Edition Signed
Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. 1st Edition. This edition first published 2011, stated. Inscribed, signed, and dated by coauthor Meehan on the half-title page, a long note to a marketing author whose theory is discussed in the book; Sean Meehan's business card laid in. The book is square and unmarked; one corner and head of spine lightly bumped. The dust jacket is not priced; Brodart protected. Signed by Author(s).
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Simply Better
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Condition: Muy bueno. : En este libro, Patrick Barwise y Seán Meehan argumentan que la mayoría de las empresas han llevado la diferenciación tan lejos que han dejado atrás a sus clientes. Los clientes no quieren adornos innecesarios y no les importan las diferencias triviales entre marcas. Lo que realmente quieren son productos de calidad, servicios confiables y una buena relación calidad-precio. Sin embargo, la mayoría de las empresas no satisfacen constantemente estas necesidades básicas de los clientes. Simply Better es un manifiesto directo y pragmático para las empresas actuales. Barwise y Meehan argumentan que la diferenciación exitosa no radica en propuestas de venta únicas, sino en beneficios de categoría genéricos, como un buen servicio, entrega a tiempo y productos de calidad, que cualquier empresa puede proporcionar. La clave es ofrecerlos consistentemente mejor que los competidores. EAN: 9780875843988 Tipo: Libros Categoría: Negocios y Economía Título: Simply Better Autor: Patrick Barwise| Sean Meehan Editorial: Harvard Business Review Press Idioma: en Páginas: 208 Formato: tapa dura.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business School Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardcover. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business School Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardcover. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
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Simply Better
Language: English
Published by Harvard Business Review Press, US, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardback. Condition: New. Most executives believe that winning and keeping customers requires offering something unique. But as physical products are seen as increasingly hard to differentiate, companies resort to branding, gimmicks, and "thinking outside the box." Meanwhile, customers are less satisfied than they were a decade ago. Patrick Barwise and Sean Meehan argue that most companies have taken differentiation so far that they've left their customers behind. Customers don't want bells and whistles and don't care about trivial differences between brands. What they really want are quality products, reliable services, and fair value for money. Yet most companies consistently fail to meet these basic customer needs. Simply Better is a no-nonsense, back-to-basics manifesto for today's businesses. Barwise and Meehan argue that successful differentiation lies not in unique selling propositions, but in generic category benefits, such as good service, on-time delivery, and quality products, that any company can provide. The key is to deliver these consistently better than competitors.Illustrating this customer-focused differentiation through vivid examples of companies, including Toyota, PandG, Hilti, Tesco, and Ryanair, Simply Better outlines an actionable framework managers can use to: * Understand what customers really value and why they buy the brands they do * Discover basic, unmet needs ripe for reliable solutions * Channel customer dissatisfaction into performance improvements * Balance in-the-box thinking in strategy and innovation with out-of-the-box thinking in advertising and communications * Create a learning culture that continuously responds to changing customer needs While being unique might be exciting and appealing, it doesn't drive business success. Simply Better shows how meeting and exceeding the most ordinary of customer expectations can lead to extraordinary--and lasting--rewards.
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Condition: As New. Unread book in perfect condition.
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Condition: New. pp. 184.
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Language: English
Published by Harvard Business Review Press, 2004
ISBN 10: 0875843980 ISBN 13: 9780875843988
Hardcover. Condition: Good. NOT an ex-library book. Clean copy in good condition. With Dust Cover. Quick dispatch from UK seller.
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Beyond the Familiar: Long-Term Growth through Customer Focus and Innovation
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 22.10
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Beyond the Familiar : Long-Term Growth through Customer Focus and Innovation
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Condition: New. pp. 184.
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Beyond the Familiar : Long-Term Growth through Customer Focus and Innovation
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
