Jim Asplund (42 results)

hardcover. Condition: Good.

Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.…

Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Condition: like_new. The cover shows no damage or marks! Ship within 24 hours!.

hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condition: very_good. Item may have minor cosmetic defects marks, wears, cuts, bends, crushes on the cover, spine, pages or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in Product Details. Item may be missing bundled media.…

Hardcover. Condition: Good. Dust Jacket Condition: good. Book in good condition. Dust jacket in good condition. No markings seen in text. Historic Oklahoma Bookstore on Route 66. Packages shipped daily, Mon-Friday.

hardcover. Condition: Very Good. 100% Satisfaction Guaranteed.

hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condition: new.

Hardcover. Condition: Near Fine. Near Fine. Binding Tight Very Minor Underlining Minor Edge Wear. Book.

Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: Very Good. Dust Jacket Condition: Good. 1st Edition. This hardcover book takes a hard look at the time when the customer encounters the business employee and this copy is in overall very good condition. The dust jacket is blue and shiny with little wear. The blue cloth hardcovers look great. The spine is very tight. The pages are white and free of marks. Two pages have a fold across them. 15 chapters include: Quality Control, Human Systems and Vital Signs, Customer Engagement and Emotional Attachment, Win Their Brains and Their Hearts Will Follow, Engaging Your Employees, and more. 313 pages.…

Hardcover. Condition: Very Good. Human Sigma: Managing the Employee-Customer Encounter (0), Vol. 0 by John H. Fleming; Jim Asplund. Gallup Press, 2007. 320pp. Language: English. Condition Notes.

Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

Hardcover. Condition: As New.

Condition: As New. Unread copy in mint condition.

Condition: New. Brand New.

Hardcover. Condition: New. BRAND NEW. Pages are crisp and clean, binding tight. 100% Satisfaction Guaranteed. Orders received before 3PM PT typically ship same day. All profits support the non-profit community.

Hardcover. Condition: Very Good. Hardcover. Very Good. All orders shipped securely in a bubble envelope or box/hard mailer.

Hardback. Condition: New. What would your company look like if you could increase the revenue and profitability potential of every customer by more than 20 percent? What if you could double the productivity of every employee? And what if these two phenomena together could drive overall organizational performance exponentially? What would your company look like? And how would you go about creating this kind of change? One thing is certain: Business leaders are never going to inspire higher levels of employee productivity and build more passionate customer relationships by doing the same things they have tried for the past 25 years.Business leaders need something fresh. Something new. The last thing they need is more of the same old conventional wisdom about "satisfying" their employees and their customers. Based on solid research by The Gallup Organization, Human Sigma will appeal to senior leaders and line managers alike who are looking for a way to dramatically increase productivity, retain a base of high value customers, and improve overall business performance.…

Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. Size: Octavo (standard book size). 313 pages. Text body is clean, and free from previous owner annotation, underlining and highlighting. Binding is tight, covers and spine fully intact. Dust Jacket is in very good condition, without tears or chips or other damage. All edges clean, neat and free of foxing. Quantity Available: 1. Shipped Weight: Under 1 kilogram. Category: Business, Finance & Marketing; Customer relations; ISBN: 1595620168. ISBN/EAN: 9781595620163. Library of Congress No: 2007929466. Dewey Code: 658.8343 22. All our pictures shown here are of the actual item, not stock photos. Inventory No: RB10225. For further info on this title, click on the "Contact Seller" button within this listing. We will try to reply within 24 hours. Otherwise you can order right now (inclusive of shipping options) from the "Add to Basket" button to the right.…