Hoving Wim (18 results)
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Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
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Paperback or Softback. Condition: New. The ISM method version 5: The road to customer value - driven by practical modern IT Service Management. Book.
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Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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Condition: New. 2013. 01st Edition. Paperback. . . . . .
- Softcover
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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Paperback. Condition: Brand New. 219 pages. Dutch language. 8.27x0.50x11.69 inches. In Stock.
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Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
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- Softcover
- Print on Demand
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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- Softcover
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Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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- Softcover
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Customers expect increasingly valuable IT services, services that are flexible, reliable, secure, and efficient. Services that optimally support their users in their work. At the same time, IT organizations are struggling with rapidly ch…anging applications and techniques, increasing compliance requirements, suppliers, and a shortage of employees.ITSM methods such as ITIL, DevOps, XLA, IT4IT, and SIAM are valuable and provide many insights and guidelines, but due to their complexity and size, they are almost never successfully applied.The road to go is a result-oriented applicable method that is compact and complete, and maximally supports the entire IT organization in creating valuable IT services. A method that is both manageable and executable.ISM Version 5 (Integrated Service Management) uses just seven processes to organize the supply chain from customer to suppliers, and from strategy to operations. It supports the professionals with compact, recognizable, and applicable frameworks and supports the managers with result-oriented and clear control. The holistic design guarantees the coherence in the method across the entire service delivery chain.In ISM Version 5, the most important ITSM developments of recent years such as customer value, experience management, agile, and OBM are integrated into one single solution that is exceptionally applicable due to its compactness, and extremely efficient due to its completeness.With ISM Version 5, every IT organization is offered a clear perspective that can be adopted at its own pace.This book is primarily aimed at all managers and professionals in the IT organization who want insight into the possibilities of result-oriented IT Service Management. In addition to the ISM foundation training, it also forms the basis for the ISM foundation exam.ISM, smart co-creation of customer value.
- Softcover
- Print on Demand
Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. The ISM method version 5 | The road to customer value - driven by practical modern IT Service Management | Wim Hoving | Taschenbuch | Englisch | 2024 | Van Haren Publishing | EAN 9789401811255 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | A…nbieter: preigu Print on Demand.
