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Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing Ltd, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing Ltd, GB, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Add to basketHardback. Condition: New. Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.The Handbook recognises loyalty as a strategic asset, and analyses incentive structures such as loyalty-based learning, gamification, and automaticity to track the evolution of customer loyalty programmes. Examining the impacts of globalization and cutting-edge technologies on the customer loyalty journey, it identifies an increase in customer defection and a rapid erosion of single-brand loyalty. Forward-thinking, it concludes by reflecting on how trends like voice technology, augmented reality, and influencer marketing will shape the domain of customer loyalty in the future.Gathering together contemporary concepts, practice, measures and challenges to inform future research, this Handbook will prove an enlightening read for students and scholars of marketing, business and management, and psychology. Its illustrative case studies will also prove invaluable for practitioners in a diverse range of fields looking to future-proof and reimagine their loyalty strategies.
Hardcover. Condition: Brand New. 576 pages. 9.25x6.25x1.00 inches. In Stock.
Language: English
Published by Edward Elgar Publishing Ltd, Cheltenham, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Hardcover. Condition: new. Hardcover. Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.The Handbook recognises loyalty as a strategic asset, and analyses incentive structures such as loyalty-based learning, gamification, and automaticity to track the evolution of customer loyalty programmes. Examining the impacts of globalization and cutting-edge technologies on the customer loyalty journey, it identifies an increase in customer defection and a rapid erosion of single-brand loyalty. Forward-thinking, it concludes by reflecting on how trends like voice technology, augmented reality, and influencer marketing will shape the domain of customer loyalty in the future.Gathering together contemporary concepts, practice, measures and challenges to inform future research, this Handbook will prove an enlightening read for students and scholars of marketing, business and management, and psychology. Its illustrative case studies will also prove invaluable for practitioners in a diverse range of fields looking to future-proof and reimagine their loyalty strategies. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Language: English
Published by Edward Elgar Publishing Ltd, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
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Language: English
Published by Edward Elgar Publishing Ltd, GB, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
Seller: Rarewaves.com UK, London, United Kingdom
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Add to basketHardback. Condition: New. Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.The Handbook recognises loyalty as a strategic asset, and analyses incentive structures such as loyalty-based learning, gamification, and automaticity to track the evolution of customer loyalty programmes. Examining the impacts of globalization and cutting-edge technologies on the customer loyalty journey, it identifies an increase in customer defection and a rapid erosion of single-brand loyalty. Forward-thinking, it concludes by reflecting on how trends like voice technology, augmented reality, and influencer marketing will shape the domain of customer loyalty in the future.Gathering together contemporary concepts, practice, measures and challenges to inform future research, this Handbook will prove an enlightening read for students and scholars of marketing, business and management, and psychology. Its illustrative case studies will also prove invaluable for practitioners in a diverse range of fields looking to future-proof and reimagine their loyalty strategies.
Language: English
Published by Edward Elgar Publishing Ltd, Cheltenham, 2022
ISBN 10: 1800371624 ISBN 13: 9781800371620
Seller: AussieBookSeller, Truganina, VIC, Australia
Hardcover. Condition: new. Hardcover. Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative Handbook incorporates a rich collection of perspectives on the current topics and research-driven practices in the field. Leading scholars offer an insightful reimagining of the research methods, metrics, and designs for the future of measuring and predicting customer loyalty.The Handbook recognises loyalty as a strategic asset, and analyses incentive structures such as loyalty-based learning, gamification, and automaticity to track the evolution of customer loyalty programmes. Examining the impacts of globalization and cutting-edge technologies on the customer loyalty journey, it identifies an increase in customer defection and a rapid erosion of single-brand loyalty. Forward-thinking, it concludes by reflecting on how trends like voice technology, augmented reality, and influencer marketing will shape the domain of customer loyalty in the future.Gathering together contemporary concepts, practice, measures and challenges to inform future research, this Handbook will prove an enlightening read for students and scholars of marketing, business and management, and psychology. Its illustrative case studies will also prove invaluable for practitioners in a diverse range of fields looking to future-proof and reimagine their loyalty strategies. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.