Paperback. Condition: Good. No Jacket. Eileen Klockars (illustrator). Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Human Resource Development Press, 2019
ISBN 10: 0874258707 ISBN 13: 9780874258707
Seller: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Language: English
Published by HarperCollins Focus, US, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condition: New. "From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.".
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Language: English
Published by Human Resource Development Pr, 2005
ISBN 10: 0874258707 ISBN 13: 9780874258707
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 173 pages. 9.25x6.25x0.50 inches. In Stock.
Language: English
Published by HarperCollins Focus, US, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Paperback. Condition: New. "From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.".
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 29.85
Quantity: Over 20 available
Add to basketCondition: New. In.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Condition: Gut - gebraucht. Eileen Klockars (illustrator). Paperback Guter Zustand, ohne Namenseintrag Zustand: 3, Gut - gebraucht, Paperback H R D Press , 2015 , Excuses, Excuses, Excuses. For Not Delivering Excellent Customer Service. And What Should Happen, Darryl S. Doane, Rose D. Sloat.
Condition: New. Eileen Klockars (illustrator).
Language: English
Published by LIGHTNING SOURCE INC, 2019
ISBN 10: 1610144503 ISBN 13: 9781610144506
Seller: moluna, Greven, Germany
Condition: New.
Language: English
Published by HarperCollins Focus, US, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.
Paperback. Condition: New. "From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.".
Language: English
Published by HarperCollins Focus, US, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Rarewaves.com UK, London, United Kingdom
Paperback. Condition: New. "From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.".
Language: Chinese
Published by Electronic Industry Press, 2013
ISBN 10: 7121201216 ISBN 13: 9787121201219
Seller: liu xing, Nanjing, JS, China
paperback. Condition: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-05-01 Pages: 180 Publisher: Electronic Industry Press If you've ever had a serious conversation or presentation ready and want in an impressive way to convey information . then the trainer resource Library series : enhance their personal presentation skills of 40 small story. is written for you . In this book. you can find a range of different story for each story of a detailed analysis and discussion . as far as possible so that everyone can select a specific situat.Four Satisfaction guaranteed,or money back.
Language: English
Published by Human Resource Development Pr, 2003
ISBN 10: 0874257379 ISBN 13: 9780874257373
Seller: Revaluation Books, Exeter, United Kingdom
Ring-bound. Condition: Brand New. illustrated edition edition. 275 pages. 11.25x10.50x1.75 inches. In Stock.
Language: English
Published by American Management Association, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. Print on Demand pp. 322 12:B&W 8.5 x 11 in or 280 x 216 mm Perfect Bound on White w/Gloss Lam.
Language: English
Published by American Management Association, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. Print on Demand pp. 322.
Language: English
Published by American Management Association, 2005
ISBN 10: 0814433359 ISBN 13: 9780814433355
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: New. PRINT ON DEMAND pp. 322.
Seller: moluna, Greven, Germany
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnFrom seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be .