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Bordoloi Sanjeev K Fitzsimmons James a Fitzsimmons Mona J (26 results)
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
Published by McGraw Hill (edition 9), 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
£ 8.91
Convert currency£ 3.38 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketPaperback. Condition: Fair. 9. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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International Edition£ 31.01
Convert currency£ 22.58 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketTrade paperback. Condition: New in new dust jacket. 8th ed. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. Glued binding. Paper over boards. Audience: General/trade.
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Condition: NEW.
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SERVICE MANAGEMENT: OPERATIONS STRATEGY INFO TECHNOLOGY
Published by MC GRAW HILL EDUCATION (UK), 2022
ISBN 10: 1265075530 ISBN 13: 9781265075538
Language: English
£ 52.26
Convert currency£ 8.67 shipping from Spain to United KingdomQuantity: 1 available
Add to basketCondition: New. Idioma/Language: Inglés. This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases *** Nota: Los envíos a España peninsular, Baleares y Canarias se realizan a través de mensajería urgente. No aceptamos pedidos con destino a Ceuta y Melilla.
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International Edition
Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences), 9th edition
Published by McGraw-Hill Education, 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
£ 34.87
Convert currency£ 26.35 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketSoft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th edition
Published by McGraw-Hill Education, 2018
ISBN 10: 1259784630 ISBN 13: 9781259784637
Language: English
£ 34.87
Convert currency£ 26.35 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketSoft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th
Published by McGraw-Hill Education, 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
£ 38.77
Convert currency£ 22.58 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketTrade paperback. Condition: New in new dust jacket. 9th ed. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. sheets & binder. 544 p. Audience: General/trade.
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£ 62.15
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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ISE Service Management: Operations, Strategy, Information Technology
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In.
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£ 64.90
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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ISE Service Management: Operations, Strategy, Information Technology
Published by McGraw-Hill Education 2022-03-22, 2022
ISBN 10: 1265075530 ISBN 13: 9781265075538
Language: English
Paperback. Condition: New.
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Condition: New.
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£ 68.34
Convert currencyFree shipping from Australia to United KingdomQuantity: 3 available
Add to basketBrand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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£ 63.64
Convert currency£ 6.78 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: New. 10th edition NO-PA16APR2015-KAP.
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Paperback. Condition: Brand New. 10 edition. 544 pages. 10.75x8.54x0.87 inches. In Stock.
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£ 69.32
Convert currency£ 6.98 shipping from Germany to United KingdomQuantity: 1 available
Add to basketCondition: New.
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International Edition
£ 45.70
Convert currency£ 37.66 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketSoft cover. Condition: New. Brand New International Edition textbook. Some book may show sales disclaimer such as "Not for Sale or Restricted in US" on the cover page but it is absolutely legal to use in US or Canada. Ship from Multiple Locations, including Asia , Hong Kong ,Taiwan , US or Canada depend on stock location.
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Paperback. Condition: Brand New. 10 unbnd edition. 524 pages. 10.50x8.00x0.75 inches. In Stock.
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£ 89.13
Convert currency£ 64.02 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketCondition: new.
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£ 188.52
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Add to basketCondition: New.
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£ 185.42
Convert currency£ 15.06 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketCondition: New.
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 195.10
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Add to basketCondition: New.
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Service Management : Operations, Strategy, Information Technology
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 206.45
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Add to basketCondition: As New. Unread book in perfect condition.
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
Published by McGraw-Hill Companies, 2022
ISBN 10: 1265431221 ISBN 13: 9781265431228
Language: English
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
£ 217.14
Convert currency£ 2.63 shipping from Ireland to United KingdomQuantity: Over 20 available
Add to basketCondition: New.
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£ 207.18
Convert currency£ 15.06 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
Published by McGraw-Hill Companies, 2022
ISBN 10: 1265431221 ISBN 13: 9781265431228
Language: English
£ 262
Convert currency£ 2.26 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketCondition: New.
