Items related to SERVICE MANAGEMENT: OPERATIONS STRATEGY INFORMATION...
Synopsis
The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th edition
International EditionSeller: Sizzler Texts, SAN GABRIEL, CA, U.S.A.
Seller rating 5 out of 5 stars
Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service. Seller Inventory # ABE-1545480760099
International Edition
Service Management: Operations, Strategy, Information Technology, 9th
Published by
McGraw-Hill Education, 2018
ISBN 10: 1259784630
ISBN 13: 9781259784637
New
Trade paperback
Seller: Aideo Books, San Marino, CA, U.S.A.
Seller rating 5 out of 5 stars
Trade paperback. Condition: New in new dust jacket. International Edition. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. Audience: General/trade. Seller Inventory # K010D0001390
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Service Management : Operations, Strategy, Information Technology
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 58264960-6
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Service Management : Operations, Strategy, Information Technology
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 58264960-6
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Service Management : Operations, Strategy, Information Technology
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good. Seller Inventory # 58267226-6
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Service Management: Operations, Strategy, Information Technology
Seller: thebookforest.com, San Rafael, CA, U.S.A.
Seller rating 4 out of 5 stars
Condition: Like New. Like new with three ring binder. Well packaged and promptly shipped from California. US veteran operated. Seller Inventory # BAY_00_SH_080242
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Service Management: Operations, Strategy, Information Technology
Seller: DeckleEdge LLC, Albuquerque, NM, U.S.A.
Seller rating 5 out of 5 stars
hardcover. Condition: new. Seller Inventory # Shelfdream1259784630