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Bordoloi Sanjeev Fitzsimmons James a Fitzsimmons Mona J (37 results)
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Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College)
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
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Service Management: Operations, Strategy, Information Technology
Published by Irwin Professional Pub (edition 8), 2013
ISBN 10: 0077841204 ISBN 13: 9780077841201
Language: English
Hardcover. Condition: Good. 8. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Service Management : Operations, Strategy, Information Technology
Published by McGraw-Hill Companies, The, 2013
ISBN 10: 0078024072 ISBN 13: 9780078024078
Language: English
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Service Management : Operations, Strategy, Information Technology
Published by McGraw-Hill Companies, The, 2013
ISBN 10: 0078024072 ISBN 13: 9780078024078
Language: English
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Service Management : Operations, Strategy, Information Technology
Published by McGraw-Hill Companies, The, 2013
ISBN 10: 0078024072 ISBN 13: 9780078024078
Language: English
Condition: Good. Used book that is in clean, average condition without any missing pages.
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Hardcover. Condition: Fair. This Book is in Acceptable condition - COVERS HAVE WEAR AT CORNERS, WATER WRINKLING AT BOTTOM OF PAGES, REST FINE. Please note Acceptable is the lowest condition grade possible. See our picture for exact item you will receive. All items ship within 24 hours. Packaging is 100% Recyclable. Most items purchased from Charitable organizations. A portion of each sale is also donated to a monthly charity, check your package for this month's charity. Reuse-Recycle-Rebook!
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Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
Published by McGraw Hill (edition 9), 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
Paperback. Condition: Fair. 9. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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International EditionMP Service Management with Service Model Software Access Card (McGraw-Hill/Irwin Series Operations and Decision Sciences)
Published by McGraw-Hill Education, 2013
ISBN 10: 0077841204 ISBN 13: 9780077841201
Language: English
Softcover. Condition: New. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Same day shipping with tracking.
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Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
Published by Irwin Professional Pub, 2013
ISBN 10: 0077841204 ISBN 13: 9780077841201
Language: English
Seller: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.
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International Edition
Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.
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International Edition
Trade paperback. Condition: New in new dust jacket. 8th ed. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. Glued binding. Paper over boards. Audience: General/trade.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th
Published by McGraw-Hill Education, 2018
ISBN 10: 1259784630 ISBN 13: 9781259784637
Language: English
Trade paperback. Condition: New in new dust jacket. International Edition. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. Audience: General/trade.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th
Published by McGraw-Hill Education, 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
Trade paperback. Condition: New in new dust jacket. 9th ed. INTERNATIONAL EDITION. ***INTERNATIONAL EDITION*** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments contain tracking numbers. Great professional textbook selling experience and expedite shipping service. sheets & binder. 544 p. Audience: General/trade.
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International Edition
Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences), 9th edition
Published by McGraw-Hill Education, 2018
ISBN 10: 1260167143 ISBN 13: 9781260167146
Language: English
Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.
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International Edition
Service Management: Operations, Strategy, Information Technology, 9th edition
Published by McGraw-Hill Education, 2018
ISBN 10: 1259784630 ISBN 13: 9781259784637
Language: English
Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service.
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International Edition
Soft cover. Condition: New. Brand New International Edition textbook. Some book may show sales disclaimer such as "Not for Sale or Restricted in US" on the cover page but it is absolutely legal to use in US or Canada. Ship from Multiple Locations, including Asia , Hong Kong ,Taiwan , US or Canada depend on stock location.
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Condition: LikeNew. Like new with three ring binder. Well packaged and promptly shipped from California. US veteran operated.
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Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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Condition: New. 10th edition NO-PA16APR2015-KAP.
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£ 61.79
Convert currency£ 6.50 shipping from United Kingdom to U.S.A.Quantity: 1 available
Add to basketCondition: New.
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SERVICE MANAGEMENT: OPERATIONS STRATEGY INFO TECHNOLOGY
Published by MC GRAW HILL EDUCATION (UK), 2022
ISBN 10: 1265075530 ISBN 13: 9781265075538
Language: English
Condition: New. Idioma/Language: Inglés. This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management. The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases *** Nota: Los envíos a España peninsular, Baleares y Canarias se realizan a través de mensajería urgente. No aceptamos pedidos con destino a Ceuta y Melilla.
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Condition: New.
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ISE Service Management: Operations, Strategy, Information Technology
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 62.64
Convert currency£ 11.98 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketCondition: New. In.
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ISE Service Management: Operations, Strategy, Information Technology
Published by McGraw-Hill Education 2022-03-22, 2022
ISBN 10: 1265075530 ISBN 13: 9781265075538
Language: English
£ 60.40
Convert currency£ 15.49 shipping from United Kingdom to U.S.A.Quantity: 3 available
Add to basketPaperback. Condition: New.
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Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College)
Condition: acceptable. Reading copy. May have signs of wear and previous use scuffs, library copy, highlighting, writing, and underlining . Dust jacket may be missing. 100% GUARANTEE! Shipped with delivery confirmation. If you're not satisfied with purchase please return item for full refund.
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£ 64.34
Convert currency£ 25 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 10 edition. 544 pages. 10.75x8.54x0.87 inches. In Stock.
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£ 54.90
Convert currency£ 41 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketCondition: NEW.
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£ 240.34
Convert currency£ 25 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 10 unbnd edition. 524 pages. 10.50x8.00x0.75 inches. In Stock.
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Condition: new.
