Alan Redbourn (16 results)

Taschenbuch. Condition: Neu. Neuware.

Taschenbuch. Condition: Neu. Neuware.

Taschenbuch. Condition: Neu. Neuware.

Taschenbuch. Condition: Neu. Neuware.

Taschenbuch. Condition: Neu. Neuware.

Paperback. Condition: new. Paperback. Your electricity network owes you 95 for that power cut. It is not going to ring you about it.Not a goodwill gesture. Not if you complain loudly enough. A regulated obligation, in a fixed amount, that exists whether or not you ever find out.The same is true when your water goes off. When a sewer floods your ground floor. When the broadband dies for a week. When an engineer takes your morning off work and never turns up.Almost nobody in Britain claims any of it. Not because they are careless, but because the payment comes from a company that does not bill them, has no account for them, and often has no way to send them money.And it gets worse. If you have already looked this up, you were probably told the wrong number.Water compensation rose on 2 July 2025. The government called it the first uplift in 25 years and an increase of up to tenfold. So every article, forum post and advice page written before that date now understates what you are owed, often by half.An internal sewer flooding minimum that was 150 is now 300. Low pressure that was 25 is now up to 250 a year. If you settled for the old figure, you were short-changed with your own consent.Don't panic. Every figure in this book has a date on itHow to Claim the Money Your Energy Company Legally Owes You is the whole of Britain's regulated compensation system in one place: Ofgem for energy, Ofwat for water, Ofcom for broadband, and the free ombudsman route above all three.Every amount carries the date it was checked, in a register at the back, because in this subject a number without a date is worse than no number at all.Inside, you will discoverWhy the storm outage everybody remembers is worth the most, and is the one nobody claims forWho actually pays, which is not your supplier, and the free number that tells you who it isEvery water payment after the 2025 uplift, including three new ones almost nobody knows existThe broadband clock that does not start until you report the fault, and what waiting a weekend costs youThe free register most eligible households are not on, and the switch that silently drops you off itThe six-line letter that gets paid, and the two sentences that turn an approval into a six-month argumentThe ombudsman: free, and its decision binds them on your acceptance, not youWhat you are NOT owed, so you do not make a claim that fails and give up on the whole ideaTwo things you are probably getting wrongYou think a storm is nobody's fault, so nobody's liability. The rules disagree. Severe weather steps every 6 hours to a cap of 2,165, against 390 in normal weather. The longest outage you remember is the most valuable claim you never made.That cheaper tariff quietly cost you the Priority Services Register. Ofgem says you must ask to join the new supplier's register when you switch. Nothing announces it. Every household that moved for a better price and was previously registered is now, silently, not, and will find out during the next outage.What to do nowChapter 1 ends with 15 minutes of work that pays for this book several times over, starting with the free register.Then look back at the last twelve months and count. Scroll up and start reading now.Skavinger. Preparedness that knows where you live. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. The power came back at four in the morning. Is the chicken safe?You are standing in the dark with the fridge door in your hand and about six seconds before somebody says "just smell it".Do not smell it. You cannot see, smell or taste the bacteria that cause food poisoning, and the Food Standards Agency says so in exactly those words. Food that is about to make your family very ill smells completely fine.So what do you do? Most households guess. They bin a fortnight of shopping that was perfectly safe, or they eat something that was not, and there is no way to tell afterwards which mistake they made.Here is the part that should annoy you. There is a published answer, written by the regulator, specifically for power cuts, and almost nobody in Britain knows it exists.It is not a rule of thumb. It is a temperature and a clock, and once you have it, the decision stops being a decision.Don't panic. That is what this book isHow to Know What Is Still Safe to Eat and Drink is a calm field manual for an ordinary British kitchen. Every claim traces to a named primary UK source, printed with the date it was checked: the Food Standards Agency, the Drinking Water Inspectorate, Water UK, the NHS and the Cabinet Office. There is a register at the back so you can check the book rather than trust it.And it is written for here. The American alternative will teach you to can food at home, which our own regulator says is difficult to control safely in a domestic kitchen.Inside, you will discoverThe 4am fridge decision, settled by one published temperature range, in the regulator's own wordsHow long a freezer really holds, and the free trick that doubles itWhy bottled water does not go off in six months, and the one place in your house you must never store itWhat a boil notice actually restricts, including the four things everyone forgets, and the half of it that stops the panicThe date-label rule almost nobody knows, which turns your freezer into a pause button and stops you binning good foodWhat the regulator forbids at home, and why an imported book will cheerfully tell you otherwiseCooking with no power, and the one thing that must never come indoors, whatever the weather16 worked scenarios, from the boil notice on a school morning to the week nobody could reach a shopTwo things you are probably getting wrongYou are throwing away food you could have kept. The FSA says you can freeze food right up until midnight on the use-by date. It is not a deadline after which food is waste. It is the last moment you can press pause, and British households bin a fortune ignoring it.Your emergency water is in the wrong place. Water UK's own guidance says store it cool, dark, and away from strong smells and fumes, and never outside. Which is a precise description of why the garage, next to the petrol and the paint, is the worst place in your house.What to do nowChapter 1 ends with five things that take about 20 minutes. One of them is a fridge thermometer, which costs a few pounds and turns every decision in this book from a guess into a number.You will have the 4am decision eventually. Scroll up and start reading now, and have the answer before you need it.Skavinger. Preparedness that knows where you live. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. The quote to fix it was more than the thing is worth. Was it?You already suspect the machine is fixable. You just do not know whether you are allowed to touch it, where to get the part, or at what point you are being quietly ripped off. So the quote decides it, and the quote was never neutral.So you replace it. Most households do. And a good proportion of them have just paid for something they had a legal right to have repaired for nothing.Here is the part that should annoy you. Under the Consumer Rights Act, where a trader has to repair faulty goods, the trader bears the cost. Not you. Not the postage, not the call-out, not the parts. Retailers know this. They are not going to mention it.And there is a second one. UK regulations force manufacturers to keep specific spare parts available for 7 years after the last unit of a model was sold, and to deliver them within 15 working days. "We can't get parts for that" is often not a fact. It is a sentence somebody says when nobody quotes the rule back.Don't panic. Nothing here needs a workshopHow to Fix What You Can and Get the Rest Fixed Free is a calm field manual for an ordinary British house. Every claim of law traces to a named primary UK source, printed with the date it was checked, and there is a register at the back so you can check the book rather than trust it.The chapters are ordered by what it costs you to get it wrong. Dripping taps at the front. Gas at the back, where the book stops and tells you to call somebody, because the difference between a safe repair and a lethal one is invisible once the cover is back on.Inside, you will discoverThe four-question test that settles fix-or-replace in about a minute, with no emotion in itWhich spare parts they must sell you directly, and which they must sell your repairer, and for exactly how longThe sentence that ends the repair loop when a shop keeps taking a machine away and sending it back brokenWhy a full refund is a full refund inside a certain window, and reduced after itThe 5-minute fix for a door that has caught for a year, which is almost never what people think it isWhere the line sits on electrics, and the warning signs that mean today rather than the weekendWhy "my mate does boilers" is not a category that exists in British law14 worked repairs, from the washing machine that stopped mid-cycle to the damp patch somebody has quoted four figures to injectTwo things you are almost certainly getting wrongYou are talking to the manufacturer. Your contract is with whoever took your money. A retailer pointing you at a helpline is offering you a service, not discharging its own duty.You are going outside to look at the damp patch last, not first. Overwhelmingly the cause of a wet internal wall is a gutter or a downpipe, visible from the garden in the rain. That is a ladder and an afternoon, against a five-figure quote for the wrong problem.What to do nowFind the model and serial plates on your boiler, your washing machine and your fridge, and photograph them. Then read chapter 3 before you spend another pound replacing anything. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Condition: New. Print on Demand.

Paperback. Condition: new. Paperback. Your electricity network owes you 95 for that power cut. It is not going to ring you about it.Not a goodwill gesture. Not if you complain loudly enough. A regulated obligation, in a fixed amount, that exists whether or not you ever find out.The same is true when your water goes off. When a sewer floods your ground floor. When the broadband dies for a week. When an engineer takes your morning off work and never turns up.Almost nobody in Britain claims any of it. Not because they are careless, but because the payment comes from a company that does not bill them, has no account for them, and often has no way to send them money.And it gets worse. If you have already looked this up, you were probably told the wrong number.Water compensation rose on 2 July 2025. The government called it the first uplift in 25 years and an increase of up to tenfold. So every article, forum post and advice page written before that date now understates what you are owed, often by half.An internal sewer flooding minimum that was 150 is now 300. Low pressure that was 25 is now up to 250 a year. If you settled for the old figure, you were short-changed with your own consent.Don't panic. Every figure in this book has a date on itHow to Claim the Money Your Energy Company Legally Owes You is the whole of Britain's regulated compensation system in one place: Ofgem for energy, Ofwat for water, Ofcom for broadband, and the free ombudsman route above all three.Every amount carries the date it was checked, in a register at the back, because in this subject a number without a date is worse than no number at all.Inside, you will discoverWhy the storm outage everybody remembers is worth the most, and is the one nobody claims forWho actually pays, which is not your supplier, and the free number that tells you who it isEvery water payment after the 2025 uplift, including three new ones almost nobody knows existThe broadband clock that does not start until you report the fault, and what waiting a weekend costs youThe free register most eligible households are not on, and the switch that silently drops you off itThe six-line letter that gets paid, and the two sentences that turn an approval into a six-month argumentThe ombudsman: free, and its decision binds them on your acceptance, not youWhat you are NOT owed, so you do not make a claim that fails and give up on the whole ideaTwo things you are probably getting wrongYou think a storm is nobody's fault, so nobody's liability. The rules disagree. Severe weather steps every 6 hours to a cap of 2,165, against 390 in normal weather. The longest outage you remember is the most valuable claim you never made.That cheaper tariff quietly cost you the Priority Services Register. Ofgem says you must ask to join the new supplier's register when you switch. Nothing announces it. Every household that moved for a better price and was previously registered is now, silently, not, and will find out during the next outage.What to do nowChapter 1 ends with 15 minutes of work that pays for this book several times over, starting with the free register.Then look back at the last twelve months and count. Scroll up and start reading now.Skavinger. Preparedness that knows where you live. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condition: new. Paperback. The power came back at four in the morning. Is the chicken safe?You are standing in the dark with the fridge door in your hand and about six seconds before somebody says "just smell it".Do not smell it. You cannot see, smell or taste the bacteria that cause food poisoning, and the Food Standards Agency says so in exactly those words. Food that is about to make your family very ill smells completely fine.So what do you do? Most households guess. They bin a fortnight of shopping that was perfectly safe, or they eat something that was not, and there is no way to tell afterwards which mistake they made.Here is the part that should annoy you. There is a published answer, written by the regulator, specifically for power cuts, and almost nobody in Britain knows it exists.It is not a rule of thumb. It is a temperature and a clock, and once you have it, the decision stops being a decision.Don't panic. That is what this book isHow to Know What Is Still Safe to Eat and Drink is a calm field manual for an ordinary British kitchen. Every claim traces to a named primary UK source, printed with the date it was checked: the Food Standards Agency, the Drinking Water Inspectorate, Water UK, the NHS and the Cabinet Office. There is a register at the back so you can check the book rather than trust it.And it is written for here. The American alternative will teach you to can food at home, which our own regulator says is difficult to control safely in a domestic kitchen.Inside, you will discoverThe 4am fridge decision, settled by one published temperature range, in the regulator's own wordsHow long a freezer really holds, and the free trick that doubles itWhy bottled water does not go off in six months, and the one place in your house you must never store itWhat a boil notice actually restricts, including the four things everyone forgets, and the half of it that stops the panicThe date-label rule almost nobody knows, which turns your freezer into a pause button and stops you binning good foodWhat the regulator forbids at home, and why an imported book will cheerfully tell you otherwiseCooking with no power, and the one thing that must never come indoors, whatever the weather16 worked scenarios, from the boil notice on a school morning to the week nobody could reach a shopTwo things you are probably getting wrongYou are throwing away food you could have kept. The FSA says you can freeze food right up until midnight on the use-by date. It is not a deadline after which food is waste. It is the last moment you can press pause, and British households bin a fortune ignoring it.Your emergency water is in the wrong place. Water UK's own guidance says store it cool, dark, and away from strong smells and fumes, and never outside. Which is a precise description of why the garage, next to the petrol and the paint, is the worst place in your house.What to do nowChapter 1 ends with five things that take about 20 minutes. One of them is a fridge thermometer, which costs a few pounds and turns every decision in this book from a guess into a number.You will have the 4am decision eventually. Scroll up and start reading now, and have the answer before you need it.Skavinger. Preparedness that knows where you live. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condition: new. Paperback. The quote to fix it was more than the thing is worth. Was it?You already suspect the machine is fixable. You just do not know whether you are allowed to touch it, where to get the part, or at what point you are being quietly ripped off. So the quote decides it, and the quote was never neutral.So you replace it. Most households do. And a good proportion of them have just paid for something they had a legal right to have repaired for nothing.Here is the part that should annoy you. Under the Consumer Rights Act, where a trader has to repair faulty goods, the trader bears the cost. Not you. Not the postage, not the call-out, not the parts. Retailers know this. They are not going to mention it.And there is a second one. UK regulations force manufacturers to keep specific spare parts available for 7 years after the last unit of a model was sold, and to deliver them within 15 working days. "We can't get parts for that" is often not a fact. It is a sentence somebody says when nobody quotes the rule back.Don't panic. Nothing here needs a workshopHow to Fix What You Can and Get the Rest Fixed Free is a calm field manual for an ordinary British house. Every claim of law traces to a named primary UK source, printed with the date it was checked, and there is a register at the back so you can check the book rather than trust it.The chapters are ordered by what it costs you to get it wrong. Dripping taps at the front. Gas at the back, where the book stops and tells you to call somebody, because the difference between a safe repair and a lethal one is invisible once the cover is back on.Inside, you will discoverThe four-question test that settles fix-or-replace in about a minute, with no emotion in itWhich spare parts they must sell you directly, and which they must sell your repairer, and for exactly how longThe sentence that ends the repair loop when a shop keeps taking a machine away and sending it back brokenWhy a full refund is a full refund inside a certain window, and reduced after itThe 5-minute fix for a door that has caught for a year, which is almost never what people think it isWhere the line sits on electrics, and the warning signs that mean today rather than the weekendWhy "my mate does boilers" is not a category that exists in British law14 worked repairs, from the washing machine that stopped mid-cycle to the damp patch somebody has quoted four figures to injectTwo things you are almost certainly getting wrongYou are talking to the manufacturer. Your contract is with whoever took your money. A retailer pointing you at a helpline is offering you a service, not discharging its own duty.You are going outside to look at the damp patch last, not first. Overwhelmingly the cause of a wet internal wall is a gutter or a downpipe, visible from the garden in the rain. That is a ladder and an afternoon, against a five-figure quote for the wrong problem.What to do nowFind the model and serial plates on your boiler, your washing machine and your fridge, and photograph them. Then read chapter 3 before you spend another pound replacing anything. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …