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Whitlatch, Jo Bell (39 results)
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Evaluating Reference Services : A Practical Guide
Language: English
Published by American Library Association, 2000
ISBN 10: 0838907873 ISBN 13: 9780838907870
First Edition
Condition: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Evaluating Reference Services : A Practical Guide
Language: English
Published by American Library Association, 2000
ISBN 10: 0838907873 ISBN 13: 9780838907870
First Edition
Condition: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item for full refund. Ships via media mail.
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Evaluating Reference Services: A Practical Guide
Language: English
Published by American Library Association, 2000
ISBN 10: 0838907873 ISBN 13: 9780838907870
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Guide to Reference in Essential General Reference and Library Science Sources
Language: English
Published by American Library Association, 2014
ISBN 10: 083891232X ISBN 13: 9780838912324
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Guide to Reference in Essential General Reference and Library Science Sources
Language: English
Published by American Library Association, 2014
ISBN 10: 083891232X ISBN 13: 9780838912324
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Competency-Based Career Planning for Reference and User Services Professionals
Language: English
Published by Wiley & Sons, Limited, John, 2019
ISBN 10: 0838917801 ISBN 13: 9780838917800
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Condition: New.
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Condition: As New. Unread book in perfect condition.
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Library Users and Reference Services
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Condition: As New. Unread book in perfect condition.
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The Role of the Academic Reference Librarian (Hardcover)
Language: English
Published by Bloomsbury Publishing Plc, Westport, 1990
ISBN 10: 0313266344 ISBN 13: 9780313266348
Hardcover. Condition: new. Hardcover. This volume examining key factors related to successful reference service practices provides librarians with an important and significantly different perspective on the reference process. Author Jo Bell Whitlatch describes the major factors that need to be considered to obtain a comprehensive view of the reference process in academic libraries, arguing that the understanding of the reference process can be enhanced by borrowing from current research in other disciplines that place an increasing emphasis on service organizations rather than on manufacturing organizations. The book identifies major studies and theories related to how people who are served participate in organizations. Further, Whitlatch discusses how such studies can contribute to an understanding of the academic reference librarian's role. In addition, the study that constitutes a central part of The Role of the Academic Reference Librarian reports on the results of testing parts of a model of the reference process.The material presented here is drawn from four principal sources: the literature on reference service; broader literature on service organizations from the disciplines of business, psychology, and sociology; the author's professional experience; and a detailed study of reference encounters in five academic libraries that assesses reference service effectiveness by focusing on the librarian's perception of the quality of service, the library users' perception of the quality of service, and whether or not the information sought was located. Included are tables and figures that graphically enhance the text. For academic librarians and library researchers, the volume will serve as a guide to designing studies of reference services that will add to the present understanding of the subject. Graduate students in library and information science will find this handbook indispensable for the successful practice of reference services. This volume examining key factors related to successful reference service practices provides librarians with an important and significantly different perspective on the reference process. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Competency-Based Career Planning for Reference and User Services Professionals
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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The Role of the Academic Reference Librarian (New Directions in Information Management)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 70.69
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Competency-Based Career Planning for Reference and User Services Professionals
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Guide to Reference : Essential General Reference and Library Science Sources
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Paperback. Condition: Brand New. 188 pages. 11.00x8.00x0.50 inches. In Stock.
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paperback. Condition: Very Good. Very Good. Dust Jacket may NOT BE INCLUDED.CDs may be missing. SHIPS FROM MULTIPLE LOCATIONS. book.
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Paperback. Condition: Brand New. 230 pages. 9.75x6.75x0.50 inches. In Stock.
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Hardcover. Condition: Brand New. 128 pages. 8.75x6.00x0.75 inches. In Stock.
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Competency-Based Career Planning for Reference and User Services Professionals
Language: English
Published by American Library Association, 2019
ISBN 10: 0838917801 ISBN 13: 9780838917800
Condition: New. Reference and user services librarians need to be in charge of their own careers. And when it comes to their own professional development, that means being proactive. This resource will enable professionals at every stage of their careers to honestly assess.
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Guide to Reference : Essential General Reference and Library Science Sources
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Guide Reference
Language: English
Published by American Library Association, 2014
ISBN 10: 083891232X ISBN 13: 9780838912324
Condition: New. Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science.
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Paperback. Condition: Brand New. 386 pages. 9.00x7.00x1.00 inches. In Stock.
