Items related to Evaluating Reference Services: A Practical Guide
Synopsis
The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.
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Review
"From looking at online catalog searching behaviors to providing an analysis of the costs of various reference services, you will find valuable guidance here."
"The practical orientation of the book allows for easy adoption of many of the recommendations made."
"One of this book's many strengths is the gently persuasive manner used to move readers from fear-of-research paralysis to adept number-crunching analysis."
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Evaluating Reference Services: A Practical Guide
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Evaluating Reference Services : A Practical Guide
Published by
American Library Association, 2000
ISBN 10: 0838907873
ISBN 13: 9780838907870
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Evaluating Reference Services : A Practical Guide
Published by
American Library Association, 2000
ISBN 10: 0838907873
ISBN 13: 9780838907870
Used
Softcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Evaluating Reference Services: A Practical Guide
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Evaluating Reference Services: A Practical Guide
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