Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Destination, rates & speedsSeller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 15805522-20
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Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 15805522-20
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Seller: Book ReViews, Newton, KS, U.S.A.
Soft cover. Condition: Fine. Dust Jacket Condition: Fine. Book includes: picture, graphs, and side stories. Index. Seller Inventory # R1745
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Seller: The Warm Springs Book Company, Fremont, CA, U.S.A.
Soft cover. First Edition. ISBN:0963293931, 1st trade paperback edition, Very Good to Very Good Plus/pictorial wraps; some creasing to bottom front cover corner area, otherwise, a nice, tight copy with no names or markings, illustrated, 4to., 155 pages., 0.0 0.0 0.0. Seller Inventory # 10471
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Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs4734197954
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