Synopsis
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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About the Author
Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Quality on Trial
Published by
West Publishing Company, 1992
ISBN 10: 0963293907
ISBN 13: 9780963293909
Used
Hardcover
Seller: Chapter 1, Johannesburg, GAU, South Africa
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Signed by precious owner. Heavy Book, may require extra postage unless posted within South Africa. The dust jacket is a little shelf rubbed and edge worn. Now protected in cellophane. The binding is excellent. GK. Our orders are shipped using tracked courier delivery services. Seller Inventory # 6ovog
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Quality on Trial: Is Your Quality Initiative Paying Off?
Seller: Red's Corner LLC, Tucker, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Grade 3 out 5 points. This is a used book. Book has wear on cover and pages. May have personalized notes/names, stickers/labels. Has no markings on pages. May not include extra materials like access codes, CDs, accessories, etc. All orders ship by next business day! We are a small company and very thankful for your business! Seller Inventory # mon0000036611
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Quality on Trial: Is Your Quality Initiative Paying Off?
Seller: Buchpark, Trebbin, Germany
Seller rating 5 out of 5 stars
Condition: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar. Seller Inventory # 37407523/202