This comprehensive text, ideal for both two- and four-year programs, covers key human relations skills from an organizational perspective to help students who plan to become managers understand the disparate factors that influence employee behavior. Effective Human Relations balances proven fundamentals with new practices, preparing students for success in an unpredictable business environment.
The Ninth Edition features the authors' popular Total Person approach, highlighting seven major themes that affect human relations throughout the text: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution. Real-world examples and practical applications engage students' interest and facilitate learning.
"synopsis" may belong to another edition of this title.
This title focuses on the human relations skills that students need to be prepared for the workplace. The seventh edition is guided by the Total Person approach, which emphasizes that human behaviour in the workplace is influenced by many diverse traits.
"About this title" may belong to another edition of this title.
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