This comprehensive text, ideal for both two- and four-year programs, covers key human relations skills from an organizational perspective to help students who plan to become managers understand the disparate factors that influence employee behavior. Effective Human Relations balances proven fundamentals with new practices, preparing students for success in an unpredictable business environment.
The Ninth Edition features the authors' popular Total Person approach, highlighting seven major themes that affect human relations throughout the text: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution. Real-world examples and practical applications engage students' interest and facilitate learning.
"synopsis" may belong to another edition of this title.
Examining the forces that influence on-the-job behaviour and interpersonal skills, this text takes an approach that stresses the importance of basic human needs (emotional stability, physical fitness and mental alertness) in maintaining healthy employee-relations. It addresses topics such as building a positive self-concept, understanding communication styles, constructive disclosure, and team-building. New to this 5th edition is material on intercultural relations, diversity, stress in the workplace, team-building, ethics, technology, and the changing roles of men and women. Ancillary package available upon adoption.
"About this title" may belong to another edition of this title.
Seller: Library House Internet Sales, Grand Rapids, OH, U.S.A.
Hardcover. Condition: Good. No Jacket. Examining the forces that influence on-the-job behaviour and interpersonal skills, this text takes an approach that stresses the importance of basic human needs (emotional stability, physical fitness and mental alertness) in maintaining healthy employee-relations. It addresses topics such as building a positive self-concept, understanding communication styles, constructive disclosure, and team-building. New to this 5th edition is material on intercultural relations, diversity, stress in the workplace, team-building, ethics, technology, and the changing roles of men and women. Ancillary package available upon adoption. Some handwriting in front of book Piece(s) of the spine missing. Due to age and/or environmental conditions, the pages of this book have darkened. Moderate edgewear on the boards. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123796806
Seller: medimops, Berlin, Germany
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00395638925-G
Seller: Mispah books, Redhill, SURRE, United Kingdom
Hardcover. Condition: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book. Seller Inventory # ERICA75403956389255