Effective Human Relations in Organizations - Hardcover

Reece, Barry L.; Brandt, Rhonda

Hardcover

ISBN 10: 0395740053 ISBN 13: 9780395740057

Publisher: Houghton Mifflin (Academic), 1996

Synopsis

This comprehensive text, ideal for both two- and four-year programs, covers key human relations skills from an organizational perspective to help students who plan to become managers understand the disparate factors that influence employee behavior. Effective Human Relations balances proven fundamentals with new practices, preparing students for success in an unpredictable business environment.

The Ninth Edition features the authors' popular Total Person approach, highlighting seven major themes that affect human relations throughout the text: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution. Real-world examples and practical applications engage students' interest and facilitate learning.

• Topics covered in the Ninth Edition now include the root causes of negative attitudes; an introduction to the Reiss Profile, an instrument used to classify people's basic desires; and how "branding" can be used to achieve greater visibility in a crowded job market.
• The authors have completely revamped the text to cover the latest developments concerning diversity in the workplace. Reece and Brandt look at diversity as a broad concept encompassing age, income level, education, and communication styles in addition to race, ethnicity, and nationality.

About this title

Synopsis

This work focuses on the human relations skills that students need to be well-rounded and prepared for the workplace. It is guided by the "Total Person" approach, which emphasizes that human behaviour in the workplace is influenced by such diverse traits as physical fitness, values orientation, self-concept, integrity and self-awareness. Other issues covered include controlling emotions on the job, balancing work and family life, and the changing roles of men and women. Based on the premise that the employer hires the "total person" - not just their job skills - the text focuses on the interpersonal skills that aim to help students satisfy personal growth needs and achieve organizational and career goals. The authors hold that performance on the job is influenced by various interdependent characteristics - among them self-esteem, emotional stability, values orientation, and mental alertness - that also shape behaviour off the job. Recognizing that diversity in the workplace encompasses more than race, ethnicity and nationality, the text addresses a broad range of characteristics as aspects of diversity which affect relationships on the job.

Among these are age, educational background, communication style, emotional style, personal values and attitudes.

Edition details

• Publisher: Houghton Mifflin (Academic)
• Publication date: 1996
• Language: English
• ISBN 10: 0395740053
• ISBN 13: 9780395740057
• Binding: Hardcover
• Edition number: 6
• Number of pages: 608