Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide - Softcover

Keyes, Jessica

Softcover

ISBN 10: 0367390841 ISBN 13: 9780367390846

Publisher: Routledge, 2019

Synopsis

Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop "knowledge assets" that enable businesses to generate profits and improve their competitive positions. This volume provides the framework for the strategic use of the information intelligence processes - business intelligence, content management, and knowledge management. In nine detailed chapters, the author explains every facet of these three subjects, enabling you to understand these sophisticated business concepts within the framework of information technology. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide discusses creation, protection, development, sharing, and management of information and intellectual assets through the use of business intelligence and other knowledge sharing and analytical techniques. About the Author Jessica Keyes is president of New Art Technologies, Inc., a high-technology and management consultancy, and is also founding partner of Manhattan Technology Group. Often a keynote speaker on the topics of competitive strategy, productivity, and quality, she is a founding board of directors member of the New York Software Industry Association, and has recently completed a 2-year term on the Mayor of New York City's Small Business Advisory Council. A noted columnist and correspondent, Keyes is the author of 19 books, including Auerbach Publications' Software Engineering Handbook, Software Configuration Management, and Implementing the IT Balanced Scorecard.

About this title

About the Author

Keyes, Jessica

From the Back Cover

Delineating the strategic use of the information intelligence processes -- business intelligence, content management, and knowledge management - this book explores every facet of these three subjects. The information provided enables readers to understand these sophisticated business concepts within the framework of information technology. The author discusses creation, protection, development, sharing, and management of information and intellectual assets through the use of business intelligence and other knowledge sharing and analytical techniques. The book includes tables, figures, and 13 appendices that contain essential guides, templates, checklists, and more.

Edition details

• Publisher: Routledge
• Publication date: 2019
• Language: English
• ISBN 10: 0367390841
• ISBN 13: 9780367390846
• Binding: Paperback
• Edition number: 1
• Number of pages: 504