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Production/Operations Management: Quality, Performance and Value - Hardcover

 
9780314062475: Production/Operations Management: Quality, Performance and Value

Synopsis

This text provides a balanced introduction to production operations management, combining managerial issues with technical tools and quantitative applications, and emphasizing practical applications in actual organizations throughout the text. This edition emphasizes quality, international issues, competitiveness, and service organizations. The author, an examiner for the Baldrige National Quality Award, integrates core concepts underlying award criteria throughout the text. New chapters address the scope of performance measurement in operations as well as fundamental issues of quality control and process improvement. Other new or expanded material on quality and manufacturing in strategic planning, quality function deployment, teamwork, push and pull distribution systems, and constraint management aims to assure complete, timely coverage. Quantitative chapters now include a section of solved problems for better understanding of techniques. Flexible organization allows instructors to either focus on broad managerial issues of POM or emphasize quantitative techniques and management-science applications.

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Evans, James R.
Published by Southgate Publishers, 1997
ISBN 10: 0314062475 ISBN 13: 9780314062475
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Evans, James R.
Published by Southgate Publishers, 1997
ISBN 10: 0314062475 ISBN 13: 9780314062475
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James R. Evans
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ISBN 10: 0314062475 ISBN 13: 9780314062475
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Evans, James R.
Published by West Group, 1997
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Evans, James R.
Published by Southgate Publishers, 1997
ISBN 10: 0314062475 ISBN 13: 9780314062475
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Published by West Publishing Co, 1997
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Published by West Group, 1997
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