Built on Trust: Gaining Competitive Advantage in Any Organization

Sewn binding. Cloth over boards. xiv, 225, [1] p. Index. Praise for Built on Trust "Built on Trust" is a gem.a powerful and distinct contribution because it integrates our highest human aspirations with organizational and management effectiveness.Every lesson learned here will last and inform a lifetime."--Paul Hawken, founder, Smith & Hawken, and author of "Growing a Business and Ecology of Commerce" "The timing for "Built on Trust" is perfect. Just as the Net is transforming virtually every aspect of business and personal life, it is also fundamentally redefining the notions of trust and loyalty. As the authors suggest: We're just at the beginning of an incredible revolution, and there isn't a moment to waste! "--Eric Schmidt, CEO, Novell, Inc. "The principles of trust and commitment have become part of the very framework that makes.[us]the company we are today. We talk openly with each other about issues and risks that we all face. The result is an open, decentralized organization where people support each other through an incredible bond of camaraderie and friendship. The Trust Model works and belongs in every modern organization and system."--Marleen McDaniel. "Built on Trust" is a PhD in getting fellow humans to cooperate instead of fight in order to get what every organization wants: success. I've used their methods in five of my companies to happy results."--Dan Lynch, founder, Interop, Lynch Enterprises "Uplifting, yet hard-headed. Practical advice for creating high performance organizations."--Michael Rothschild, president and CEO, Maxager Technology, Inc., and author of "Bionomics" "If you want to improve the speed and quality of execution in your company, read "Built onTrust." The winners in today's business world will be the ones who can execute superior business strategies better and faster.a surefire process for doing exactly that. Use it or lose."--Dan Thomas, president, Focus, and author of "Business Sense" From an on-line posting: "Arthur (Arky) R. Ciancutti, M.D. As a physician, author, speaker, and facilitator, Arky has been teaching teamwork and change for the Learning Center since 1974. He has created customized courseware and train the trainer systems for IBM USA, IBM International, Applied Materials, and many others. As CEO of Learning Center, Arky also teaches teamwork and change skills to organizations throughout the world. Professional Background Dr. Ciancutti's interest in effective teamwork grew out of his work as an Emergency Department physician. He helped establish the first specialist Emergency Departments at several hospitals, including Marin General Hospital, responsible for all ambulance traffic in Marin County, California. During these years, he noticed that health care delivery was sometimes compromised by ineffective communication, confusion about priorities, or overlapping efforts. His subsequent research led to an identification of the components of successful working relationships. He began teaching teamwork and stress management "preventative medicine" in 1973. In 1974, the Learning Center became the first organization in the United States to provide team building training to the business and health care communities. Learning Center has worked with many teams, from Fortune 100 Directors to start-ups, across the spectrum of enterprise worldwide, on customized projects with specific, often measurable deliverables. They have provided customized train-the-trainer courses to many organizations. Dr. Ciancutti has taught teamwork and leadership at the Stanford Sloan Program, Graduate School of Business, Stanford University. He is the first non-employee in IBM's history to teach the IBM Basic Beliefs (Respect for the Individual) to IBM management. He developed and delivered the course on Change Management for IBM. He supplied IBM USA and IBM International with a turnkey (train-the-trainer) risk management system, one of three core courses in use for IBM's current turnaround. " Very good in ve.…