Companies that are better at fulfilling customer needs make better returns. In the current state of the world economy and cutthroat competition, the essence for survival is to create more customer value as percieved by your customers relative to your competitors. From the foreword by EJ Kreiken, KLM Royal Dutch Airlines Revenue Management & Pricing treats revenue management and pricing as a practical subject and demonstrates best practice throughout the tourism and hospitality industries by the extensive use of case material.

Review

Foreword: EJ Krieken. Introduction, using the book. Cases. Revenue management basics in the charter boat industry. EasyJet: an airline that changed our flying habits. The Wedding Bell Blues. The Right Price Consultants. Revenue Management in Restaurants. Dynamic Pricing of Distillate Products at Petroleum Terminals. Free Nelson Mandela? The politics & pricing of culture within society. Sex & Saunas. Hotel Demand/Cancellation Analysis and Estimation of Unconstrained Demand using statistical methods. Bolton Wanderers: a case of good practice in the football industry? Unconstraining Demand Data at US Airways. Revenue Management in the Health Care Industry. Revenue Management in Visitor Attractions. To Trust or Not to Trust: variable pricing and the customer. Cases in Legal Aspects. Understanding the Bid Price Approach to Revenue Management

"About this title" may belong to another edition of this title.

Store Description

Better World Books is the world?s leading socially conscious online bookseller and has sold over 100 million books. Each sale generates funds for global literacy. We offer low prices, fast shipping, and have a 100% money back guarantee.

Visit Seller's Storefront

Seller's business information

Better World Books Ltd
Better World Books, Third Floor, One London Square, Cross Lanes, Guildford, GU1 1UN, United Kingdom

Sale & Shipping Terms

Terms of Sale

Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostl...

More Information

Right of cancellation

Shipping Terms

Please allow 1-2 business days for order fulfillment.

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	11 to 28 business days	11 to 28 business days
First item	� 8.00	� 8.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.