The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success

Studer, Quint

ISBN 10: 0982850301 / ISBN 13: 9780982850305

Published by Fire Starter Pub, 2010

About this Item

Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

Seller Inventory # 001309311U

Bibliographic Details

• Title: The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success
• Publisher: Fire Starter Pub
• Publication Date: 2010
• Language: English
• ISBN 10: 0982850301
• ISBN 13: 9780982850305
• Binding: paperback
• Edition: 1st Edition.
• Condition: Good

About this title

Synopsis

Pay For Performance is Here. Is Your Hospital Ready To Compete in a Market That Keeps Getting Tougher and Tougher? Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care. HCAHPS results are directly linked to reimbursement. But they're also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement. The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because it's broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question. Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Group's Evidence Based Leader framework) are already doing. It's about working smarter, not harder. And ultimately, it's about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always.