From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement
Language: English
Published by A S Q Quality Press, 2000
- First Edition
- Hardcover
- Used
Seller: bmyguest books, Toronto, ON, Canadabmyguest books
AbeBooks seller since May 4, 1999
Condition: Used - Fine
£ 33.91
Quantity: 1 available
Add to basketItem description from seller
Clean, nearly as new. with no marks folds or highlighting inside. 319 pages with the index. Companies such as IBM, FedEx, and Xerox have been using Baldrige to conduct organizational assessment as a way of driving their improvement efforts. And pioneering organizations in other sectors - such as education, health care and government-are also using assessment to improve their 'bottom line': improved efficiency and better service to students, patients and citizens.We will state signed at the description section. we confirm they are signed via email or stated in the description box. - Specializing in academic, collectiblle and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us.
Seller Inventory # 12676
- Title
- From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement
- Author
- Hutton, David W.
- Publisher
- A S Q Quality Press
- Publication year
- 2000
- Condition
- Fine
- Binding
- Cloth / Hardcover
- Language
- English
- ISBN 10
- 0873894731
- ISBN 13
- 9780873894739
- Edition
- First Edition.
- Dimensions
- 9x6x1
- Seller catalogs
- Business & Economics
"Synopsis" may belong to another edition of this title.
Shipping rates from Canada to U.S.A.
| Item | 3 to 10 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 11.30 | £ 45.98 |
Payment methods
- Paypal
Store description
Internet based used, old and rare book store. Selling books in the internet since 1998.
Specialty
Canadian History, Art books, science, biography, Philosophy, History, Science Fiction Fantasy, children, Religion, Modern firstsSeller's business information
bmyguest books
ON, Canada
Terms of sale
All prices in US Dollars, payable by international Money Order or Credit cards accepted through ABEBOOKS e-commerce, We can accept credit cards directly via Paypal at www.paypal.com --
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Books will be held for 2 weeks(7 days) pending receipt of payment.
Shipping: $5.50 for 1st book.
$ 2.50 dollars for each additional book ordered on the same order within
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All books purchased are returnable within 10 days with prior notice.
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Please make all checks payable to : Monarchy Books
50 Leameadow way Toronto Ont. M1B 2P2.
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If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to bmyguest books, Toronto, Ontario, Canada, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
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Shipping terms
The books are shipped from the US and Canada. US address orders are shipped from the USA. Canadian orders are shipped from Canada.Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or over sized, we may contact you to let you know extra shipping is required.