From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement - Hardcover

Hutton, David W.

 
9780873894739: From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement

Synopsis

Employing the Baldridge-based assessment process rather than the criteria aspect of organizational self-diagnosis as his compass, a consultant offers direction on developing a high-performance management system. Five case studies showcase diverse role models from Xerox Corp., a two-time Baldridge Award winner, to Pinellas County School District-Flo

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