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Service Systems Engineering Management by Ravindran Ravi (40 results)
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Service Systems Engineering and Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Service Systems Engineering and Management
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Service Systems Engineering and Management
Published by Taylor & Francis Ltd, 2021
ISBN 10: 0367781328 ISBN 13: 9780367781323
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
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Service Systems Engineering and Management (Operations Research)
Published by CRC Press 2021-03-31, 2021
ISBN 10: 0367781328 ISBN 13: 9780367781323
Language: English
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Service Systems Engineering and Management (Operations Research Series)
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Service Systems Engineering and Management (Paperback)
Published by Taylor & Francis Ltd, London, 2021
ISBN 10: 0367781328 ISBN 13: 9780367781323
Language: English
£ 49.71
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Add to basketPaperback. Condition: new. Paperback. Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises. Service Systems Engineering and Management begins with a basic overview of service industries and their importance in todays economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services.Features: Stresses quantitative models and methods in service systems engineering and managementIncludes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue managementBridges theory and practiceContains end-of-chapter problems, case studies, illustrative examples, and real-world applications Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis. This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Paperback. Condition: Brand New. 577 pages. 9.00x6.00x1.25 inches. In Stock.
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Service Systems Engineering and Management
Published by Taylor & Francis Inc, 2018
ISBN 10: 1498723063 ISBN 13: 9781498723060
Language: English
£ 83.75
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Add to basketCondition: Hervorragend. Zustand: Hervorragend | Seiten: 578 | Sprache: Englisch | Produktart: Bücher.
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Service Systems Engineering and Management (Paperback)
Published by Taylor & Francis Ltd, London, 2021
ISBN 10: 0367781328 ISBN 13: 9780367781323
Language: English
£ 56.23
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Add to basketPaperback. Condition: new. Paperback. Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises. Service Systems Engineering and Management begins with a basic overview of service industries and their importance in todays economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services.Features: Stresses quantitative models and methods in service systems engineering and managementIncludes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue managementBridges theory and practiceContains end-of-chapter problems, case studies, illustrative examples, and real-world applications Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis. This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Service Systems Engineering and Management (Operations Research Series)
Published by CRC Press 2018-05-07, 2018
ISBN 10: 1498723063 ISBN 13: 9781498723060
Language: English
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Service Systems Engineering and Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
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Service Systems Engineering and Management
Published by Taylor & Francis Inc, 2018
ISBN 10: 1498723063 ISBN 13: 9781498723060
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. New copy - Usually dispatched within 4 working days. 1150.
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Service Systems Engineering and Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Service Systems Engineering and Management (Operations Research Series)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Hardcover. Condition: Brand New. 577 pages. 9.50x6.50x1.50 inches. In Stock.
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Service Systems Engineering and Management
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
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Add to basketPAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
