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Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance . in Operations Research & Management Science)
Book 202 of 323: International Series in Operations Research & Management ScienceSeller: Bluesparrowhawk Books, Chestfield, KENT, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. Springer, 2014. Hardback, no dustjacket. 394pp. Sticker to back cover. Unread copy in very good condition. book.
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Condition: Hervorragend. Zustand: Hervorragend | Seiten: 412 | Sprache: Englisch | Produktart: Bücher | This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the Worldżs leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.
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Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
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Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance ... Research & Management Science, 215)
Book 202 of 323: International Series in Operations Research & Management ScienceSeller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 137.84
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Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance ... Research & Management Science, 215)
Book 202 of 323: International Series in Operations Research & Management ScienceSeller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 137.84
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Managing Service Productivity : Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
Book 202 of 323: International Series in Operations Research & Management ScienceSeller: GreatBookPricesUK, Woodford Green, United Kingdom
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Taschenbuch. Condition: Neu. Managing Service Productivity | Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance | Ali Emrouznejad (u. a.) | Taschenbuch | International Series in Operations Research & Management Science | xviii | Englisch | 2016 | Springer | EAN 9783662512012 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
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Managing Service Productivity : Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
Book 202 of 323: International Series in Operations Research & Management ScienceLanguage: English
Published by Springer Berlin Heidelberg, 2016
ISBN 10: 3662512017 ISBN 13: 9783662512012
Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World's leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.
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Managing Service Productivity : Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
Book 202 of 323: International Series in Operations Research & Management ScienceLanguage: English
Published by Springer Berlin Heidelberg, 2014
ISBN 10: 3662434369 ISBN 13: 9783662434369
Buch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World's leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.
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Hardcover. Condition: Brand New. 2014 edition. 250 pages. 9.25x6.50x0.75 inches. In Stock.
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Paperback. Condition: Brand New. reprint edition. 412 pages. 9.25x6.10x0.97 inches. In Stock.
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Managing Service Productivity : Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
Book 202 of 323: International Series in Operations Research & Management ScienceSeller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 219.99
£ 15 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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Hardcover. Condition: Like New. Like New. book.
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Condition: New. Print on Demand pp. 394.
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Condition: New. PRINT ON DEMAND pp. 394.
