Handbook Quality Management by Pyzdek Thomas (17 results)

hardcover. Condition: Good. 2nd Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

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paperback. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority!

Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!

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Condition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.

Condition: new.

Paperback. Condition: new. Paperback. Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to organizational excellence--completely updatedFully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference.Coverage includes:Business-integrated quality systemsOrganizational structuresThe quality functionApproaches to qualityCustomer-focused organizationsIntegrated planningStrategic planningUnderstanding customer expectations and needsBenchmarkingOrganizational assessmentProcess controlQuantifying process variationQuality auditsSupply chain managementContinuous improvementEffective change managementSix Sigma methodology, including detailed descriptions of the DMAIC and DMADV approachesManagement of human resourcesMotivation theories and principlesManagement stylesResource requirements to manage the quality functionOver the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization.Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ.The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition:Clearly defines quality management principles and their application within a cross section of industriesIntegrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management disciplineContains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessmentsDiscusses controls such as statistical process control, audits, and supply chain managementExplains the stages of continuous improvementIncorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Condition: New.

Condition: New.

Condition: As New. Unread book in perfect condition.

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Condition: As New. Unread book in perfect condition.

Condition: New.

Paperback. Condition: new. Paperback. Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to organizational excellence--completely updatedFully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference.Coverage includes:Business-integrated quality systemsOrganizational structuresThe quality functionApproaches to qualityCustomer-focused organizationsIntegrated planningStrategic planningUnderstanding customer expectations and needsBenchmarkingOrganizational assessmentProcess controlQuantifying process variationQuality auditsSupply chain managementContinuous improvementEffective change managementSix Sigma methodology, including detailed descriptions of the DMAIC and DMADV approachesManagement of human resourcesMotivation theories and principlesManagement stylesResource requirements to manage the quality functionOver the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization.Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ.The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition:Clearly defines quality management principles and their application within a cross section of industriesIntegrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management disciplineContains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessmentsDiscusses controls such as statistical process control, audits, and supply chain managementExplains the stages of continuous improvementIncorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Taschenbuch. Condition: Neu. Neuware - Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive guide to organizational excellence--completely updated.

Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.