Framework Analyzing Service Operations by Gabriel Bitran (21 results)
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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£ 20.28
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Hardcover
Seller: California Books, Miami, FL, U.S.A.California Books
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- Hardcover
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Hardcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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Seller: Forgotten Books, London, United KingdomForgotten Books
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Paperback. Condition: New. Print on Demand. This book presents a framework for understanding and analyzing the strengths and weaknesses of organizations engaged in delivering services. The author, a leading expert in this field, synthesizes and builds on existing knowledge to create a unified framework. The book begins by outlin…ing key distinguishing characteristics of service products, such as intangibility, perishability, heterogeneity, simultaneity, and cultural specificity. It then examines the external environment in which service organizations operate, covering topics such as product denition, differentiation, and competitive forces. The internal environment is discussed next, focusing on system design and implementation issues such as resource planning, control procedures, and matching supply and demand. Finally, the book addresses the critical issue of quality, exploring the challenges and opportunities of service encounters. This book provides a valuable resource for managers and researchers in the service industry, offering practical insights and a comprehensive framework for analyzing and improving service operations. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item.
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
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Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 16.94
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- Softcover
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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- Hardcover
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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£ 27.08
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HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
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Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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£ 15.49
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Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
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Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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Paperback. Condition: Brand New. 42 pages. 9.00x6.00x0.10 inches. This item is printed on demand.
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Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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£ 25.36
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HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Hardcover
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Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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£ 27.00
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- Hardcover
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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£ 31.84
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Condition: New. Print on Demand.
- Hardcover
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Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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£ 29.00
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Condition: New. PRINT ON DEMAND.
- Hardcover
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Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
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Seller: Gyan Books Pvt. Ltd., Delhi, IndiaGyan Books Pvt. Ltd.
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Add to basketLeather Bound. Condition: New. Language: English. Language: English. Presenting an Exquisite Leather-Bound Edition, expertly crafted with Original Natural Leather that gracefully adorns the spine and corners. The allure continues with Golden Leaf Printing that adds a touch of elegance, while Hand Embossing on the rounded spine l…ends an artistic flair. This masterpiece has been meticulously reprinted in 2025, utilizing the invaluable guidance of the original edition published many years ago in 1993. The contents of this book are presented in classic black and white. Its durability is ensured through a meticulous sewing binding technique, enhancing its longevity. Imprinted on top-tier quality paper. A team of professionals has expertly processed each page, delicately preserving its content without alteration. Due to the vintage nature of these books, every page has been manually restored for legibility. However, in certain instances, occasional blurriness, missing segments, or faint black spots might persist. We sincerely hope for your understanding of the challenges we faced with these books. Recognizing their significance for readers seeking insight into our historical treasure, we've diligently restored and reissued them. Our intention is to offer this valuable resource once again. We eagerly await your feedback, hoping that you'll find it appealing and will generously share your thoughts and recommendations. Lang: - English, Pages:- 54, Print on Demand. If it is a multi-volume set, then it is only a single volume. We are specialised in Customisation of books, if you wish to opt different color leather binding, you may contact us. This service is chargeable. Product Disclaimer: Kindly be informed that, owing to the inherent nature of leather as a natural material, minor discolorations or textural variations may be perceptible. Explore the FOLIO EDITION (12x19 Inches): Available Upon Request. 54 54.
