Driven Delight Delivering World Class by Michelli Joseph (53 results)

Hardback. Condition: Very Good. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.…

Hardback. Condition: Good. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.…

hardcover. Condition: As New.

hardcover. Condition: Very Good.

Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condition: good. The book has been read but is in good condition. It has very minimal damage to the cover, including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. The binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, and no writing in the margins. There are no missing pages. See the seller's listing for full details and a description of any imperfections.…

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardback. Condition: Good. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.…

Hardback. Condition: Very Good. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.…

Condition: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Condition: very_good. Item may have minor cosmetic defects such as marks, wears, cuts, bends, or crushes on the cover, spine, pages, or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media.…

Hardcover. Condition: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condition: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy.…

Condition: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.…

Hardcover. Condition: Fine. A fine copy in a fine mylar protected DJ. 2nd printing. Inscribed (not personalized ) and signed by the author on the front endpaper. DJ has some minor general wear. Illustrated. 8vo; 304 pages. Inscribed by Author(s).

Hardcover. Condition: Fine.

hardcover. Condition: Very Good. Dust Jacket Condition: Includes dust jacket. Unused, slight bumps to edges and scratches to dust jacket Appears unread, may have minor damage from transit/storage. Next day dispatch from the UK (Mon-Fri). Please contact us with any queries.

Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Limited Numbered First Edition. Black-boards hardback with an unclipped dust jacket now protected in a new archival-quality, removable Mylar plastic cover. Signed and numbered (2482/3000) on the front free page on a Mercedes-Benz USA bookplate, with absolutely no further inscription, by the author. This copy has a "read-only-once-or-twice" look & feel with no crushes to the boards' corners. Stored in sealed plastic protection and mailed (bubble-wrapped) in a sturdy Jiffy Rigi Bag envelope. We ship daily from Roswell, Ga. Serving satisfied customers since 1999. Signed by the Author on a Book.…

hardcover. Condition: New. In shrink wrap. Looks like an interesting title.

Hardcover. Condition: As New. Dust Jacket Condition: As New. 1st Edition. Larger, sturdy book, black covers, very bright silver lettering on spine, 282 pages plus a brief biographical note and ads. On first front end paper in black felt-tip pen on white sticker : Delight! Josephy Michelli." DJ glossy black background to most of front, spine and back borders, a raised Mercedes-Benz logo with stippled design at top front, gray at center back with praise. DJ and book, both As New. Signed by Author(s).…

Hardcover. Condition: new. New Copy. Customer Service Guaranteed.

hardcover. Condition: New.

Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

Hardback or Cased Book. Condition: New. Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. Book.

Condition: New.

Condition: As New. Unread book in perfect condition.