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Language: English
Published by Dotsquare LLC (edition ), 2021
ISBN 10: 173744660X ISBN 13: 9781737446606
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Language: English
Published by Dotsquare LLC 8/18/2025, 2025
ISBN 10: 1737446669 ISBN 13: 9781737446668
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Published by Dotsquare LLC 8/1/2021, 2021
ISBN 10: 173744660X ISBN 13: 9781737446606
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condition: New. Deploy Empathy: A Practical Guide to Interviewing Customers. Book.
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Language: English
Published by Dotsquare LLC 2021-08, 2021
ISBN 10: 173744660X ISBN 13: 9781737446606
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Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - With over 5,000 copies sold worldwide, Deploy Empathy has become a go-to guide for anyone interested in learning how to interview customers. This updated and expanded edition includes guidance on using AI in customer research, a customer interview workshop guide, additional analysis methods with worked examples, and more.'Deploy Empathy is a playbook for making empathy part of your daily work, and in turn, building a business that customers love.' - Jim Kalbach, author of The Jobs to Be Done PlaybookMaster customer interviewing (no people skills required!)Readers call this 'the most practical overview of customer research' they've ever read because it gives you everything you need to start today:Ready-to-use interview scripts for discovery, retention, and cancellation conversationsThe beloved 'How to Talk So People Will Talk' section with specific phrases that help people open up (and shows you how to practice these skills safely with friends and family first)Clear frameworks for making sense of what you learnA real interview so you know what success looks like.
Seller: preigu, Osnabrück, Germany
Taschenbuch. Condition: Neu. Deploy Empathy | A practical guide to interviewing customers (Updated and Expanded Edition) | Michele Hansen | Taschenbuch | Englisch | 2025 | Dotsquare LLC | EAN 9781737446668 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.By the end of this book, you'll be able to interview customers and potential customers with confidence.
Seller: preigu, Osnabrück, Germany
Taschenbuch. Condition: Neu. Deploy Empathy | A Practical Guide to Interviewing Customers | Michele Hansen | Taschenbuch | Kartoniert / Broschiert | Englisch | 2021 | Dotsquare LLC | EAN 9781737446606 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.