Converting Customer Value Retention by John Murphy (11 results)

Converting Customer Value : From Retention to Profit
Murphy, John J., Kitshoff, Jan, Burton, Jamie, Gleaves, Robin
- Hardcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Very good
£ 6.20
£ 5.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Converting Customer Value : From retention to profit
Murphy, John A. (EDT); Burton, J.; Gleaves, R.; Kitshoff, J.
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
£ 44.71
£ 1.96 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.

Converting Customer Value : From retention to profit
Murphy, John A. (EDT); Burton, J.; Gleaves, R.; Kitshoff, J.
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
£ 45.76
£ 1.96 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.

- Hardcover
Seller: Brook Bookstore On Demand, Napoli, NA, ItalyBrook Bookstore On Demand
Contact seller5-star sellerCondition: New
£ 43.71
£ 5.68 shippingShips from Italy to U.S.A.Quantity: Over 20 available
Condition: new.

Converting Customer Value : From retention to profit
Murphy, John A. (EDT); Burton, J.; Gleaves, R.; Kitshoff, J.
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
£ 40.44
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.

- Hardcover
- First Edition
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
Contact seller5-star sellerCondition: New
£ 52.21
£ 7.93 shippingShips from Ireland to U.S.A.Quantity: Over 20 available
Condition: New. A company exists to make profit, and everything it does is merely a step towards that goal. Many are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Num Pages: 410 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 176 x 28. Weight in Grams: 714. . 2005. 1st Edition. Hardcover. . . . .…

Converting Customer Value : From retention to profit
Murphy, John A. (EDT); Burton, J.; Gleaves, R.; Kitshoff, J.
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
£ 44.42
£ 15.00 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.

- Hardcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
£ 50.56
£ 11.29 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In English.

Converting Customer Value From Retention to Profit
Murphy, John A. (Editor)/ Burton, J./ Gleaves, R./ Kitshoff, J.
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 54.06
£ 12.50 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Hardcover. Condition: Brand New. 1st edition. 410 pages. 9.00x6.25x1.00 inches. In Stock.

- Hardcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
Contact seller5-star sellerCondition: New
£ 65.04
£ 7.81 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New. A company exists to make profit, and everything it does is merely a step towards that goal. Many are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Num Pages: 410 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 176 x 28. Weight in Grams: 714. . 2005. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.…

- Hardcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
Contact seller5-star sellerCondition: New
£ 64.72
£ 29.22 shippingShips from Germany to U.S.A.Quantity: 2 available
Buch. Condition: Neu. Neuware - A company exists to make profit, and everything it does is a step towards that goal. Many firms are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Tackling two hot topics in business CRM and corporate value and based on a study undertaken by the Customer Management Leadership Group, John Murphy s new book links customer management directly to company profitability for the first time. By implementing its Customer Management Integration Framework, a company can see cash flows for each customer relationship, and use that information to effectively manage key customers for higher and more resilient levels of profitability.…