Better Good Machine Bad (2 results)

Paperback. Condition: New condition. Annapolis, Maryland: ICMI Press, 2007. New and unread in near PERFECT condition with only a tiny bit of very mild shelfwear to the cover(like you sometimes find in any new book store). Bright and shiny. Flat, uncreased spine. Square and tight. Sharp corners. NO owner's name or bookplate. NOT a remainder. NOT a library discard. Pages are fresh, crisp, clean and unmarked. Cartoon-like drawings by Leslie Degler. Charts and diagrams. Endnotes. Index. Bound in the original mostly white wraps, with multi-color artwork on the front cover and a photo of the author on the back. From the rear cover: "In this humorous collection of essays, exercises and puzzles, author Bruce Balentine offers a satirical insider s perspective of the IVR and speech recognition industry. "It's Better to Be a Good Machine than a Bad Person" provides a backstage tour of the science of ergonomics and the philosophy of user interface design, making a strong case for predictability and usability over delight as a primary design goal. In his fun, easy-to-read style, Balentine points out that Jetsonian thinking which has predominantly influenced phone-based self-service interface design for the past decade and a half is on the way out. He stresses that the attempt to create humanlike applications has been the root cause of the abysmal performance in spoken interfaces that we all experience regularly.". 1st ed? (No additional printings listed). Softcover. New condition. Illus. by Degler, Leslie (illustrations by). xvi, 447pp. Great Packaging, Fast Shipping. 1st ed? (No additional printings listed). Degler, Leslie (illustrations by) (illustrator).…

Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority. Leslie Degler (illustrator).