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  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Do you want to win and retain more business? Nail the competition? When you win deals, do you know why you win them? When you lose deals, do you know why you lose them? When your existing customers choose you again, why do they? When your existing customers abandon you, why do they? If you don't ask your customers and those who chose a competitor, you won't truly discover why you're winning and losing deals. Find out why buyers choose to do business with you or your competition. Learn how they went about making their buying decision. If your company is struggling, losing its visibility or failing in growth projections, you need Win/Loss Analysis. Woven throughout are steps to gather and implement competitive intelligence, customer insight and strategic panache. You will pull insight to develop specific buyer personas. With the guidance of Win/Loss Analysis, you will discover how to remove the guesswork, and gain more business by conducting Win/Loss interviews with your customers and former prospects--after the buying decision has been made. For over two decades, Win/Loss expert Ellen Naylor has guided executives and managers to world-class results with her 12-Step Win/Loss process. Now you will get her inside tips and secrets to lead your company to do the same. Not convinced yet? Research shows that taking action from a formal Win/Loss program can improve win rates between 15 to 30 percent. Bronze Independent Publisher's award Business/Career/Sales category. …

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    £ 16.64

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    Paperback. Condition: Good. Do you want to win and retain more business? Nail the competition? When you win deals, do you know why you win them? When you lose deals, do you know why you lose them? When your existing customers choose you again, why do they? When your existing customers abandon you, why do they? If you don't ask your customers and those who chose a competitor, you won't truly discover why you're winning and losing deals. Find out why buyers choose to do business with you or your competition. Learn how they went about making their buying decision. If your company is struggling, losing its visibility or failing in growth projections, you need Win/Loss Analysis. Woven throughout are steps to gather and implement competitive intelligence, customer insight and strategic panache. You will pull insight to develop specific buyer personas. With the guidance of Win/Loss Analysis, you will discover how to remove the guesswork, and gain more business by conducting Win/Loss interviews with your customers and former prospects--after the buying decision has been made. For over two decades, Win/Loss expert Ellen Naylor has guided executives and managers to world-class results with her 12-Step Win/Loss process. Now you will get her inside tips and secrets to lead your company to do the same. Not convinced yet? Research shows that taking action from a formal Win/Loss program can improve win rates between 15 to 30 percent. Bronze Independent Publisher's award Business/Career/Sales category. …

  • Language: English

    Published by Business Intelligence Source, Inc. 9/11/2018, 2018

    099727221X / 9780997272215

    • Softcover

    Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores

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    Paperback or Softback. Condition: New. Win/Loss Analysis: How to Capture and Keep the Business You Want. Book.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA

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    £ 17.00

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    Paperback. Condition: New.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA

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    £ 19.47

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    Paperback. Condition: New.

  • Language: English

    Published by Business Intelligence Source, Inc. 7/2/2025, 2025

    0997272236 / 9780997272239

    • Softcover

    Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores

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    Paperback or Softback. Condition: New. Loosen Their Lips: How to Capture the Information You Seek During a Conversation. Book.

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover

    Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA

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    Paperback. Condition: New.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: Revaluation Books, Exeter, United KingdomRevaluation Books

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    Condition: New

    £ 21.34

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    Paperback. Condition: Brand New. 218 pages. 8.30x5.50x0.60 inches. In Stock.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: Rarewaves USA United, HEBRON, KY, U.S.A.Rarewaves USA United

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    £ 17.27

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    Paperback. Condition: New.

  • Language: English

    Published by Business Intelligence Source, Inc. Sep 2018, 2018

    099727221X / 9780997272215

    • Softcover

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    £ 31.77

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    Taschenbuch. Condition: Neu. Neuware - - Do you want to win and retain more business Nail the competition - When you win deals, do you know why you win them - When you lose deals, do you know why you lose them - When your existing customers choose you again, why do they - When your existing customers abandon you, why do they If you don't ask your customers and those who chose a competitor, you won't truly discover why you're winning and losing deals. Find out why buyers choose to do business with you or your competition. Learn how they went about making their buying decision. If your company is struggling, losing its visibility or failing in growth projections, you need Win/Loss Analysis. Woven throughout are steps to gather and implement competitive intelligence, customer insight and strategic panache. You will pull insight to develop specific buyer personas. With the guidance of Win/Loss Analysis, you will discover how to remove the guesswork, and gain more business by conducting Win/Loss interviews with your customers and former prospects--after the buying decision has been made. For over two decades, Win/Loss expert Ellen Naylor has guided executives and managers to world-class results with her 12-Step Win/Loss process. Now you will get her inside tips and secrets to lead your company to do the same. Not convinced yet Research shows that taking action from a formal Win/Loss program can improve win rates between 15 to 30 percent. Bronze Independent Publisher's award Business/Career/Sales category.…

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover

    Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK

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    Condition: New

    £ 17.57

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    Paperback. Condition: New.

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover

    Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK

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    £ 22.22

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  • Language: English

    Published by Business Intelligence Source, Inc. 2018-09, 2018

    099727221X / 9780997272215

    • Softcover
    • Print on Demand

    Seller: Chiron Media, Wallingford, United KingdomChiron Media

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    Condition: New

    £ 14.44

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    PF. Condition: New. This item is printed on demand. Brand new book, sourced directly from publisher. Dispatch time is 6-7 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover
    • Print on Demand

    Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US

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    Condition: New

    £ 20.39

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    PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Business Intelligence Source, Inc., 2018

    099727221X / 9780997272215

    • Softcover
    • Print on Demand

    Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK

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    Condition: New

    £ 18.63

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    PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover
    • Print on Demand

    Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US

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    £ 24.57

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    PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover
    • Print on Demand

    Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK

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    £ 21.43

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    PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Business Intelligence Source, Inc., 2016

    099727221X / 9780997272215

    • Softcover
    • Print on Demand

    Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE

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    £ 20.10

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    Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover
    • Print on Demand

    Seller: CitiRetail, Stevenage, United KingdomCitiRetail

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    £ 24.99

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    Paperback. Condition: new. Paperback. Do you get what you seek within a conversation . . every time you have one?Author Competitive Intelligence expert Ellen Naylor is a 40-year veteran at conducting in-depth conversations that get the information her clients seek. She will reveal how to: Capture the information you seek during any conversationLearn how to gain a human's trust in less than 30 seconds.Ferret out how to turn small talk into Big Talk when speaking with humans.Get grounded and get attuned immediately to anyone you are interviewing or speaking to in person or on screen.Acquire the essential conversation process with humans and how it works.Add elicitation techniques to open anyone up even more!Start box red? With white lettering?Ellen has well and truly nailed it! As practiced by one of the very best practitioners in the competitive intelligence field, she has not only used the full panoply of tools combined with elicitation techniques, she has done even better by chronicling them all in one easy-to-read, yet less easily applied set of challenges for YOU to get better at getting the information you need! Read this, get to work and succeed! -John A. Nolan, III author ofConfidential: Uncover Your Competitors' Top Business Secrets Legally and Quickly-and Protect Your Own EndIf you are you frustrated with the shallow answers you get on the Internet, social media or from AI . If you want to learn how to find out what you don't know . And if you want to understand and use techniques and strategies when talking to any human to open up in a conversation, Loosen Their Lips will be your ultimate guide to capture information when speaking to a human.Ellen Naylor is one of America's pioneers in com-petitive intelligence (CI) and Win/Loss analysis. She is the founder of The Busi-ness Intelligence Source. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

  • Language: English

    Published by Business Intelligence Source, Inc., 2025

    0997272236 / 9780997272239

    • Softcover
    • Print on Demand

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    Condition: New

    £ 36.72

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    Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering.