Bcs Learning Development Limited Swindon (88 results)

Paperback. Condition: Very Good. In line with the course objectives of the ISEB Foundation Certificate in IS Project Management, this book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the ISEB syllabus - so the user can be confident of using exactly the right materials. Project Management for IT-Related Projects has been written by the team who created the syllabus and exam papers for the course. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides the tools to achieve this. It teaches strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the BCS syllabus - so the user can be confident of using exactly the right materials. This edition has new material on risk assessment and agile approaches to project management in line with the course objectives of the BCS Foundation Certificate in IS Project Management. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condition: Very Good. The best-selling software testing title is the only official textbook of the ISTQB-BCS Certified Tester Foundation Level. This third edition includes examples and exercises reflecting current technology and applications, such as the use of open source software, component-based and agile development and application building for mobile devices. It is ideal for those with a little experience of software testing who wish to cement their knowledge with industry-recognised techniques and theory. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condition: Very Good. Relevant to all sizes of organisations, this book addresses the social, legal, financial, organisational and ethical issues faced by IT professionals. It is designed to accompany the BCS HEQ Diploma in IT core module: Professional Issues in Information Systems Practice. This new edition takes into account the social and legal implications of the substantial changes to legislation and technology over recent years, for example cloud computing, the Digital Economy Act and the Equality Act. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Increased focus on computer science has recently brought about the new national curriculum in computing. This book explores the role of Computer Science Teacher in a secondary school environment. An overview of secondary school computing is covered, along with what the role encompasses, the attributes, knowledge and skills required to be a success and useful standards, tools, methods and techniques you can employ. Case studies and quotes from schools and current teachers are also included. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Every information system brought into service in every type of organisation requires user acceptance testing. It is by far the most common activity carried out by non-IT specialists. This book is designed to be a hands-on manual for non-testing specialists to plan and carry out an effective acceptance test of an information system. It provides a structured and step-by-step approach to effective acceptance testing and identifies ways of making the process as simple and cost-effective as possible. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. The bestselling software testing title is the only official textbook of the ISTQB - ISEB Foundation Certificate in Software Testing. This revised 2nd edition covers the 2010 update to the exam syllabus. It is ideal for those with a little experience of software testing who wish to cement their knowledge with industry-recognised techniques and theory. "Succinctly and clearly written with no non-sense. An unreserved 5 for value for money" IT Training Magazine (referring to 1st edition). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Throughout the business world, public, private and not-for-profit organisations face immense challenges. Business analysts must respond by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It supports everyone wanting to achieve university and industry qualifications in business analysis and information systems. It is particularly beneficial for those studying for ISEB qualifications in business analysis. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Method and process are important in project management, but knowing how to use them is even more so. Project managers can increase effectiveness most by developing soft skills. You will find that these skills are transferable across project types and industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. A persuasive, well-written business case can win over the decision makers in your organisation and get you the all important approval you need for your business idea. In this book youll discover the dos and donts of pitching your ideas through a business case. You'll learn what the essential components of a business case are, including what key questions you should be answering, how to structure your business case, factors to consider when thinking about benefits and risks, and how best to tackle ROI. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. In a world that is demanding 24/7 availability of information and using increasingly complex types of technology, there are growing risks to information and its security. A compromise has to be struck between security of information and its availability. This book, and the ISEB 'Information Security Management Principles' qualification which it supports, provide significant first steps along the path of dealing with information security in a pragmatic and comprehensive manner. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condition: Very Good. All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Anything from an office move to the Olympic Games can be termed a project, and 97 per cent of successful projects are led by an experienced project manager. Presenting over 250 years of professional project management experience in a highly accessible format, this entertaining yet practical book will help project managers get up to speed quickly with good practice, avoid pitfalls and deliver business value. SHORTLISTED FOR THE 2014 CMI MANAGEMENT BOOK OF THE YEAR. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condition: Very Good. Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condition: new. Paperback. Learn how to use ChatGPT, Bing Chat / Copilot, and Gemini (Bard) to get the most out of these powerful tools.ChatGPT has become a tool hundreds of millions use every day - yet few have mastered the art of sweet-talking these new AI chatbots into providing detailed and accurate responses to user prompts. It's vital for every professional tech user to have an understanding of how AI chatbots work, and how best to put them to work.While the fear is that AI will take peoples jobs, it is more likely to be someone using AI that will!Getting Started with ChatGPT and AI Chatbots explores the big three AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools.Whether you're a business user, a tech student, or a curious professional, this book is for you to understand and demystify Large Language Models (LLMs) and generative AI tools, harnessing them to enhance your role. Getting Started with ChatGPT and AI Chatbots explores the big three AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. 12% of people hold crypto assets, including your clients and suppliers. How can you manage the risks and reap the benefits of this new technology?Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business?This book is a gateway to the language and applications of crypto and blockchain. It guides you through the opportunities for business improvement and the risks that need to be managed for corporations and private clients, including signposts to relevant legislation, regulation and security considerations. It helps you to make sense of the distinct properties of crypto assets and understand where they can be transformational and where they really arent needed, for more effective strategic decision making. Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business? Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment.This book equips IT professionals, from beginners to experienced leaders, with a clear ethical framework to operate within ethical boundaries, providing practical insights and real-world examples, including high-profile cases like the Horizon software scandal. Whether youre a student beginning your journey in computing, an early-career developer navigating real-world complexities for the first time, or a seasoned professional seeking to refresh your ethical lens, this book is written with you in mind.This book brings together the insights of leading figures from across the technology landscapeacademics, consultants, and industry veterans. Elevate your professionalism, protect your organization, and contribute to a more responsible tech future with this indispensable guide to IT ethics. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. In a world rapidly being reshaped by digital technology, it is essential to understand the development and ethical implications of quantum computing, and the potential impacts of post-quantum cryptography.This book empowers readers from curious enthusiasts to seasoned technologists with a comprehensive explanation of quantum computings core principles and practical applications. Through clear guidance and real-world examples, you'll explore fundamental concepts and architectural models, the technical intricacies of quantum coding and algorithms, and how quantum integration can enhance traditional systems. It also examines the critical need for robust governance and inclusivity given the cryptographic and societal transformations and ethical concerns this technology presents.Whether youre a developer, policymaker, or simply intrigued by the future, this guide provides the knowledge to comprehend and ethically engage with the quantum revolution. In a world rapidly being reshaped by digital technology, it is essential to understand the development and implications of quantum computing, and the potential impacts of post-quantum cryptography. Whether youre a developer, policymaker, or simply intrigued by the future, this guide equips you to ethically engage with the quantum revolution. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. Business analysis is a crucial discipline for organisational success. It is a broad field and has matured into a profession with its own unique career roadmap.This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. This book provides a practical guide to the DPO role, encompassing the key activities youll need to manage to succeed in the role. Coverage includes data protection fundamentals and processes, understanding risk and relevant standards, frameworks and tools, with DPO tips also embedded throughout the book and case studies included to support practice-based learning. This practical guide to the DPO role encompasses the key activities youll need to manage to succeed as a DPO. Coverage includes data protection fundamentals and processes, understanding risk and relevant standards, frameworks and tools, with DPO tips also embedded throughout the book and case studies included to support practice-based learning. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Cyber Security and Business Analysis provides the necessary techniques, tools and framework to help business analysts include cyber security holistically in their approach, equipping them with the required knowledge to recognise risks at all levels and deliver a complete analysis. The versatile framework this book provides can be deployed adaptively, either as tailored individual components or as a whole to support the construction of secure and resilient systems.Enriched with accessible real-life experiences, security incidents and analogies, the content goes beneath the surface to provide a deeper understanding. Woven with the collective wisdom of business analysis and cyber security, this book forms a holistic guide for shaping secure, resilient and robust systems. If you want to protect your organisation from cyber threats and deliver tangible results, this book is an indispensable guide that will equip you with all you need to succeed. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. Cyber security has never been more essential than it is today, its not a case of if an attack will happen, but when. This brand new edition covers the various types of cyber threats and explains what you can do to mitigate these risks and keep your data secure. Cyber Security explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen.Written in an accessible manner, Cyber Security provides practical guidance and actionable steps to better prepare your workplace and your home alike. This second edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. A valuable guide to both current professionals at all levels and those wishing to embark on a cyber security profession Offers practical guidance and actionable steps for individuals and businesses to protect themselves Highly accessible and terminology is clearly explained and supported with current, real-world examples Cyber security has never been more essential than it is today, its not a case of if an attack will happen, but when. This brand new edition covers the various types of cyber threats and explains what you can do to mitigate these risks and keep your data secure. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Paperback. Condition: new. Paperback. All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. WINNER: Independent Press Awards 2023 - Category: Technology AI presents a new paradigm in software development, representing the biggest change to how we think about quality and testing in decades. Many of the well known issues around AI, such as bias, manifest themselves as quality management problems. This book, aimed at testing and quality management practitioners who want to understand more, covers trustworthiness of AI and the complexities of testing machine learning systems, before pivoting to how AI can be used itself in software test automation. AI presents a new paradigm in the development of software, representing the biggest change to how we think about quality and testing in decades. Many well known issues around AI manifest as quality management problems. This book explores AI from that angle and is aimed at testing and quality management practitioners who want to understand more. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. With more and more in our lives being handled by AI, but do we really understand how decisions are being made? Setting the right parameters isnt just technical detail but its about knowing how truth, trust, and bias shape outcomes, along with understanding the impact of socioeconomic constraints. The Psychology of AI Decision Making uses research from psychology experimentation, philosophy, and real-world examples to show how echo chambers, cognitive biases, and sociotechnical systems are already reshaping ethics in ways we barely notice. Before we teach machines to make decisions for us, we need to understand how we make them ourselves. This book tackles decision making from the ground up and cuts through the noise, exploring how decision making works, comparing human thinking to machine algorithmic calculation. To move forward, this must be understood at every level from early career to CEOs and across industry and governments alike. More and more in our lives is being handed over to AI, but do we really understand how those decisions are being made? Setting the right parameters isnt just technical detail but its about knowing how truth, trust, and bias shape outcomes, along with understanding the impact of socioeconomic constraints. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. To successfully compete in the modern world, organisations are accelerating their digital transformations. It is essential for them to utilise best practice methods when implementing new systems and adopting new technologies. The Super User Model is a proven methodology for delivering digital transformation projects, including large scale transitions.This book is designed to help project, learning and change professionals who are responsible for this delivery by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value at each phase of a project - across software design, change management, testing, and training - and to manage Super User Networks beyond the transition into business as usual for sustained benefits.If your organisation is investing in new technology, you cannot afford not to use Super Users in taking the latest step in your digital transformation journey. This book is designed to help professionals responsible for delivering change project in organisations by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value and how to manage Super User Networks for sustained benefits. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. The Visual Agile Coach Playbook combines the power of visuals with the agile growth mindset to provide effective ideas and solutions for improved communication, engagement and delivery of value in a fun and motivating package! A picture is worth a thousand words. As complexity and rapid change surround us ever more completely, visuals and their ability to communicate quickly and effectively are an increasingly important business tool. The Visual Agile Coach Playbook is perfect for enthusiasts of progressive working, whether leading change or leading teams. Blending proven models and new ideas with immersive tools and templates. Vibrant, visual and unique, The Visual Agile Coach Playbook willhelp you: Communicate clearly Reduce complexity Problem solve Teamwork effectively Think creatively Deliver valueOpen up The Visual Agile Coach Playbook and start your own Visual Agile Coaching journey, learning how to utilise the power of visuals to supercharge your ways of working. The Visual Agile Coach Playbook combines the power of visuals with the agile growth mindset to provide effective ideas and solutions for improved communication, engagement and delivery of value in a fun and motivating package! Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condition: new. Paperback. The Survivor's Guide to Enterprise Architecture equips you with the knowledge and strategies to conquer the complexities of EA and build a successful, fulfilling career. There are no silver bullets or one-size-fits-all answers for EA, but we will look back over the last three decades to help you understand what works in specific contexts, and help you learn from the experience of those who have trod the path before you.The ever-changing landscape of EA can leave you feeling lost. Whether you're a new architect struggling with frameworks or a seasoned pro facing leadership challenges, The Survivor's Guide to Enterprise Architecture is your lifeline. The Survivor's Guide to Enterprise Architecture equips you with the knowledge and strategies to conquer the complexities of EA and build a successful, fulfilling career. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…