Amacom (Over 30,000 results)

Hardback. Condition: Very Good. This guide features the contributions of 22 top US sales managers, from a range of companies including Dow Chemical, GTE, Nabisco, Mary Kay Cosmetics, Merrill Lynch and Ciba-Geigy. Subjects covered include; how to recruit and train new reps; how to motivate through coaching, reviews and incentives; how to help reps through slumps and plateaus. This book provides front-line managers with tried-and-tested advice from the acknowledged masters on all aspects of sales management.…

Hardback. Condition: Good. Explains that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. This book traces culture characteristics of companies, including their strong conviction that: each employee has an important job to do; and each employee should be empowered to make decisions.…

Paperback. Condition: Good. Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at the process of business writing breaking the process into four steps: plan; write; polish; and format.

Hardback. Condition: Very Good. Most consultants and service professionals can't stand selling. This book provides consultants with proven and painless techniques for building their businesses. It shows how readers can listen to potential clients, ask questions and evaluate answers effectively.

Hardback. Condition: Good. This guide features the contributions of 22 top US sales managers, from a range of companies including Dow Chemical, GTE, Nabisco, Mary Kay Cosmetics, Merrill Lynch and Ciba-Geigy. Subjects covered include; how to recruit and train new reps; how to motivate through coaching, reviews and incentives; how to help reps through slumps and plateaus. This book provides front-line managers with tried-and-tested advice from the acknowledged masters on all aspects of sales management.…

Hardback. Condition: Good. Nurture their self esteem, help them find and explore opportunities to grow and present yourself as a positive role model. These are just some of the suggestions put forward in this title which uses the paradigm of parenthood to teach managers different ways to manage.

Hardback. Condition: Very Good. In the business arena facilitators help groups progress toward desired objectives, achieve meaningful change and ease the road to success. This text presents a five-phase approach for becoming a facilitator who can remove barriers to performance and get people and organizations "unstuck".…

Paperback. Condition: Good. Despite fax machines, computers and e-mail, time management remains a real problem for many people. The aim of this book is to provide guidelines on how to work efficiently, how to pinpoint time-wasters, avoid the technology trap and how to use time management techniques successfully.…

Hardback. Condition: Good. Tells the story of the author's one year trip through Egypt, Jordan, Syria, Palestine, and Turkey. This book covers the bustling bazaars, underground brothels, the angry streets of Cairo, and the living rooms of ordinary people in Jordan and Palestine.

Hardback. Condition: Very Good. Running a small business sounds exciting and rewarding, but the reality is usually far different. In the form of a diary, this book offers a candid view of what small business ownership is really like for the novice. This guide shares the real-life drama of building a business over a ten-year period, including the hard lessons learned and the mistakes to avoid. It goes beyond get-rich-quick scheming to reveal: how owning a business is about constant self-assessment; how your feelings about making money can actually affect your sales and cash flow; and tried-and-true insights that all entrepreneurs should find useful. The book covers a wide range of significant and practical business issues: cash flow, hiring and firing, working with experts, setting goals and writing a business plan.…

Hardback. Condition: Fair.

Paperback. Condition: Very Good. With 80per cent of US businesses now in the service industry, it's crucial that American companies look at the different demands of their customers. This book considers the technology of customer-driven management and includes a 12-step strategy to ensure customer satisfaction.…

Hardback. Condition: Very Good. Explains that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. This book traces culture characteristics of companies, including their strong conviction that: each employee has an important job to do; and each employee should be empowered to make decisions.…

Paperback. Condition: Good. Guides readers through a step-by-step process for becoming differentiated authentically by building a unique, kick-ass brand-identity. This book includes real-life stories and anecdotes.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Good. Effective salespeople know how to establish customer rapport, build trust and self-confidence, overcome resistance and objections and win sales. This reference guide, organized by selling activity, provides sales scripts to use on the phone or when meeting a prospect in person.…

Hardback. Condition: Good. This text presents four organizational cultures: operational excellence, customer service, innovation, and spirit, and reveals how progressive organizations identify one of these as their core purpose and use it to attract and retain good employees.

Hardback. Condition: Good. This comprehensive text provides a clear view of the entire export/import process and supplies ready-to-use forms for professionals making their way through the complex, ever-changing world of international rules, laws, regulations, and customs.

Hardback. Condition: Good. Business success depends not only on visionary ideas but also on the ability to get employees, investors, potential partners, and customers to buy-in to those ideas. This work presents the language of leadership used by the most influential leaders in business, politics, and other arenas. …

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condition: Very Good. Even the most well thought out initiatives will fail without true employee ownership, accountability, and engagement. Yet most managers and executives don't have a clear system for ensuring the support they need from those around them. The Power of Strategic Commitment helps readers improve their strategic processes by enlisting the support of managers, employees, boards, suppliers, investors, and others. The book outlines the key factors that determine commitment, providing powerful ways to build buy-in that cost nothing. Readers will discover how to: - continuously measure buy-in - involve everyone in creating their own piece of a larger organizational future - tailor commitment strategies for individual employees - keep everyone on the road to achieving stated goals - create a commitment-inspiring rewards system - hire fully-engaged talent This book provides practical methods for getting everyone behind the kind of important organizational actions that drive results.…

Hardcover. Condition: Good. 0814455700 Ships, well packaged and very quickly, from MI. The condition selected for the item is accurate and consistent with our other listings of the same general condition. If you have any questions or you would like additional details about the item or pictures, please do not hesitate to contact us. We will get back to you as quickly as possible. Please buy with confidence from us, as we have several thousand satisfied customers and your satisfaction is the goal we strive to achieve with every transaction. …

PAPERBACK. Condition: Good. 0814423140 Good++: The cover shows only moderate wear and there is some light foxing/spotting on the edge of the book. The interior is in wonderful shape. Overall, this is still a great copy of the title and many sellers would likely list it as being in "Very Good" condition. Ships, well packaged and very quickly, from MI. The condition selected for the item is accurate and consistent with our other listings of the same general condition. If you have any questions or you would like additional details about the item or pictures, please do not hesitate to contact us. We will get back to you as quickly as possible. Please buy with confidence from us, as we have several thousand satisfied customers and your satisfaction is the goal we strive to achieve with every transaction. …

Hardcover. Condition: New. 0814405444 New. The only wear possible would and/or could be from customers browsing through the books, although this is highly unlikely. Any significant changes in condition as a result of customer mishandling will be disclosed to the buyer upon our discovery. Ships, well packaged and very quickly, from MI.…

Hardback. Condition: Very Good. Everyone knows Nokia the cell phone company, but no one really knows "about" them. What makes this company tick? How did they manage to take the competitive technology scene by storm? What did the company do before it became a global powerhouse? This book supplies an in-depth, behind-the-scenes examination of the Finnish company's history, its successful business strategies, and its breakthrough technological innovations.…

Hardback. Condition: Good. Everyone knows Nokia the cell phone company, but no one really knows "about" them. What makes this company tick? How did they manage to take the competitive technology scene by storm? What did the company do before it became a global powerhouse? This book supplies an in-depth, behind-the-scenes examination of the Finnish company's history, its successful business strategies, and its breakthrough technological innovations.…

paperback. Condition: As New.

Paperback. Condition: As New.

paperback. Condition: As New.

paperback. Condition: As New.