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  • Language: English

    Published by Amacom, 1993

    0814402216 / 9780814402214

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. This guide features the contributions of 22 top US sales managers, from a range of companies including Dow Chemical, GTE, Nabisco, Mary Kay Cosmetics, Merrill Lynch and Ciba-Geigy. Subjects covered include; how to recruit and train new reps; how to motivate through coaching, reviews and incentives; how to help reps through slumps and plateaus. This book provides front-line managers with tried-and-tested advice from the acknowledged masters on all aspects of sales management.…

  • Language: English

    Published by Amacom, 2006

    0814473075 / 9780814473078

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Explains that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. This book traces culture characteristics of companies, including their strong conviction that: each employee has an important job to do; and each employee should be empowered to make decisions.…

  • Language: English

    Published by Amacom, 1992

    0814477925 / 9780814477922

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at the process of business writing breaking the process into four steps: plan; write; polish; and format.

  • Language: English

    Published by Amacom, 1994

    0814402453 / 9780814402450

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. Most consultants and service professionals can't stand selling. This book provides consultants with proven and painless techniques for building their businesses. It shows how readers can listen to potential clients, ask questions and evaluate answers effectively.

  • Language: English

    Published by Amacom, 1993

    0814402216 / 9780814402214

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. This guide features the contributions of 22 top US sales managers, from a range of companies including Dow Chemical, GTE, Nabisco, Mary Kay Cosmetics, Merrill Lynch and Ciba-Geigy. Subjects covered include; how to recruit and train new reps; how to motivate through coaching, reviews and incentives; how to help reps through slumps and plateaus. This book provides front-line managers with tried-and-tested advice from the acknowledged masters on all aspects of sales management.…

  • Language: English

    Published by Amacom, 2000

    0814470629 / 9780814470626

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Nurture their self esteem, help them find and explore opportunities to grow and present yourself as a positive role model. These are just some of the suggestions put forward in this title which uses the paradigm of parenthood to teach managers different ways to manage.

  • Language: English

    Published by Amacom, 1998

    0814403980 / 9780814403983

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. In the business arena facilitators help groups progress toward desired objectives, achieve meaningful change and ease the road to success. This text presents a five-phase approach for becoming a facilitator who can remove barriers to performance and get people and organizations "unstuck".…

  • Language: English

    Published by Amacom, 1997

    081447926X / 9780814479261

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Despite fax machines, computers and e-mail, time management remains a real problem for many people. The aim of this book is to provide guidelines on how to work efficiently, how to pinpoint time-wasters, avoid the technology trap and how to use time management techniques successfully.…

  • Language: English

    Published by Amacom, 2007

    0814474276 / 9780814474273

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Tells the story of the author's one year trip through Egypt, Jordan, Syria, Palestine, and Turkey. This book covers the bustling bazaars, underground brothels, the angry streets of Cairo, and the living rooms of ordinary people in Jordan and Palestine.

  • Language: English

    Published by Amacom, 1995

    0814402917 / 9780814402917

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. Running a small business sounds exciting and rewarding, but the reality is usually far different. In the form of a diary, this book offers a candid view of what small business ownership is really like for the novice. This guide shares the real-life drama of building a business over a ten-year period, including the hard lessons learned and the mistakes to avoid. It goes beyond get-rich-quick scheming to reveal: how owning a business is about constant self-assessment; how your feelings about making money can actually affect your sales and cash flow; and tried-and-true insights that all entrepreneurs should find useful. The book covers a wide range of significant and practical business issues: cash flow, hiring and firing, working with experts, setting goals and writing a business plan.…

  • Language: English

    Published by Amacom, 1992

    0814450334 / 9780814450338

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Fair

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    Hardback. Condition: Fair.

  • Language: English

    Published by Amacom, 1992

    0814478123 / 9780814478127

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. With 80per cent of US businesses now in the service industry, it's crucial that American companies look at the different demands of their customers. This book considers the technology of customer-driven management and includes a 12-step strategy to ensure customer satisfaction.…

  • Language: English

    Published by Amacom, 2006

    0814473075 / 9780814473078

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. Explains that providing exceptional, compassionate customer service can only happen when you build a deep and lasting relationship with your employees. This book traces culture characteristics of companies, including their strong conviction that: each employee has an important job to do; and each employee should be empowered to make decisions.…

  • Language: English

    Published by Amacom, 1992

    0814477917 / 9780814477915

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 2.91

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    Paperback. Condition: Very Good. Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at using time effectively, and presents a basic outline for setting priorities during the day.

  • Language: English

    Published by AMACOM, 2023

    1400239702 / 9781400239702

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Amacom, 1992

    0814477674 / 9780814477670

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Effective salespeople know how to establish customer rapport, build trust and self-confidence, overcome resistance and objections and win sales. This reference guide, organized by selling activity, provides sales scripts to use on the phone or when meeting a prospect in person.…

  • Language: English

    Published by Amacom, 1999

    0814404545 / 9780814404546

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. This text presents four organizational cultures: operational excellence, customer service, innovation, and spirit, and reveals how progressive organizations identify one of these as their core purpose and use it to attract and retain good employees.

  • Language: English

    Published by Amacom, 1992

    0814477917 / 9780814477915

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

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    Paperback. Condition: Good. Part of the "Worksmart Series" which aims to provide do-it-yourself guides to skill-building and personal improvement for enterprising career people. This text looks at using time effectively, and presents a basic outline for setting priorities during the day.

  • Language: English

    Published by Amacom, 2002

    081440734X / 9780814407349

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. This comprehensive text provides a clear view of the entire export/import process and supplies ready-to-use forms for professionals making their way through the complex, ever-changing world of international rules, laws, regulations, and customs.

  • Language: English

    Published by Amacom, 2003

    0814407889 / 9780814407882

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Business success depends not only on visionary ideas but also on the ability to get employees, investors, potential partners, and customers to buy-in to those ideas. This work presents the language of leadership used by the most influential leaders in business, politics, and other arenas. …

  • Language: English

    Published by AMACOM, 2008

    0814437753 / 9780814437759

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Amacom Books, 1980

    0814455700 / 9780814455708

    • Hardcover

    Seller: Modetz Errands-n-More, L.L.C., Oxford, MI, U.S.A.Modetz Errands-n-More, L.L.C.

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    Hardcover. Condition: Good. 0814455700 Ships, well packaged and very quickly, from MI. The condition selected for the item is accurate and consistent with our other listings of the same general condition. If you have any questions or you would like additional details about the item or pictures, please do not hesitate to contact us. We will get back to you as quickly as possible. Please buy with confidence from us, as we have several thousand satisfied customers and your satisfaction is the goal we strive to achieve with every transaction. …

  • Language: English

    Published by Amacom Books, 1985

    0814423140 / 9780814423141

    • Softcover

    Seller: Modetz Errands-n-More, L.L.C., Oxford, MI, U.S.A.Modetz Errands-n-More, L.L.C.

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    PAPERBACK. Condition: Good. 0814423140 Good++: The cover shows only moderate wear and there is some light foxing/spotting on the edge of the book. The interior is in wonderful shape. Overall, this is still a great copy of the title and many sellers would likely list it as being in "Very Good" condition. Ships, well packaged and very quickly, from MI. The condition selected for the item is accurate and consistent with our other listings of the same general condition. If you have any questions or you would like additional details about the item or pictures, please do not hesitate to contact us. We will get back to you as quickly as possible. Please buy with confidence from us, as we have several thousand satisfied customers and your satisfaction is the goal we strive to achieve with every transaction. …

  • Language: English

    Published by AMACOM, 2000

    0814405444 / 9780814405444

    • Hardcover

    Seller: Modetz Errands-n-More, L.L.C., Oxford, MI, U.S.A.Modetz Errands-n-More, L.L.C.

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    Condition: New

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    Hardcover. Condition: New. 0814405444 New. The only wear possible would and/or could be from customers browsing through the books, although this is highly unlikely. Any significant changes in condition as a result of customer mishandling will be disclosed to the buyer upon our discovery. Ships, well packaged and very quickly, from MI.…

  • Language: English

    Published by AMACOM, 2015

    0814436226 / 9780814436226

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condition: Used - Very good

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    Paperback. Condition: Very Good.

  • Language: English

    Published by AMACOM, 2010

    0814414362 / 9780814414361

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    paperback. Condition: Very Good.

  • Language: English

    Published by AMACOM, 2010

    0814414362 / 9780814414361

    • Softcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Very good

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    paperback. Condition: Very Good.

  • Language: English

    Published by AMACOM, 2006

    081447330X / 9780814473306

    • Softcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Very good

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    paperback. Condition: Very Good.

  • Language: English

    Published by AMACOM, 2003

    0814471773 / 9780814471777

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - Very good

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    Paperback. Condition: Very Good.

  • Language: English

    Published by AMACOM, 2009

    0814413420 / 9780814413425

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    paperback. Condition: Very Good.