Isbn: 9787302620587 - Introduction to Customer Service and Call Center Practice (5th Edition) (customer World Management - Operations - Skills Benchmark Series)(chinese Edition) (1 results)

ISBN:

Refine with Advanced Search

Introduction to Customer Service and Call Center Practice (5th Edition) (Customer World Management - Operations - Skills Benchmark Series)(Chinese Edition)
ZHAO XI . HUANG JIN HONG . LI BAI HUI . ZHANG XIN NAN
Language: English
Published by Tsinghua University Press, 2023
730262058X / 9787302620587
- Softcover
Seller: liu xing, Nanjing, JS, Chinaliu xing
5-star seller
Contact seller
Condition: New
£ 100.38
£ 13.31 shipping
Ships from China to U.S.A.
Quantity: 3 available
paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2023-03 Pages: 400 Publisher: Tsinghua University Press Introduction to Customer Service and Call Center Practice (5th Edition) interprets customer care and management under the tide of digitalization from the perspective of digital transformation. It is based on the two major themes of reasoning and technology and summarizes the experience of China. It is a practical reading that meets actual work needs and answers work questions. The book is divided int.…