Introduction to Customer Service and Call Center Practice (5th Edition) (Customer World Management - Operations - Skills Benchmark Series)(Chinese Edition) - Softcover
Synopsis
Language:Chinese.paperback.Pub Date:2023-03.publisher:Tsinghua University Press.description:Paperback. Pub Date: 2023-03 Pages: 400 Publisher: Tsinghua University Press Introduction to Customer Service and Call Center Practice (5th Edition) interprets customer care and management under the tide of digitalization from the perspective of digi
"synopsis" may belong to another edition of this title.
Search results for Introduction to Customer Service and Call Center Practice...
Stock Image
Introduction to Customer Service and Call Center Practice (5th Edition) (Customer World Management - Operations - Skills Benchmark Series)(Chinese Edition)
Published by
Tsinghua University Press, 2023
ISBN 10: 730262058X
ISBN 13: 9787302620587
New
paperback
Seller: liu xing, Nanjing, JS, China
Seller rating 5 out of 5 stars
paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2023-03 Pages: 400 Publisher: Tsinghua University Press Introduction to Customer Service and Call Center Practice (5th Edition) interprets customer care and management under the tide of digitalization from the perspective of digital transformation. It is based on the two major themes of reasoning and technology and summarizes the experience of China. It is a practical reading that meets actual work needs and answers work questions. The book is divided int. Seller Inventory # DR003039