ISBN: 9780971965201 - Customer Obsession: Your Roadmap to Profitable Crm (5 results)

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  • Language: English

    Published by Anton Pr, 2002

    097196520X / 9780971965201

    • Softcover

    Seller: BookHolders, Towson, MD, U.S.A.BookHolders

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    Condition: Used - Good

    £ 6.20

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    Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: second ] Publisher: Anton Pr Pub Date: 5/1/2002 Binding: Paperback Pages: 244 second edition.

  • Language: English

    Published by Anton Pr, 2002

    097196520X / 9780971965201

    • Softcover

    Seller: The Oregon Room - Well described books!, Phoenix, OR, U.S.A.The Oregon Room - Well described books!

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    Condition: Used - Very good

    £ 5.23

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    Paperback. Condition: Very Good. VG++, 2nd edition, clean & tight, square, very light scratches on rear cover, otherwise like new.

  • Language: English

    Published by Anton Pr, 2002

    097196520X / 9780971965201

    • Softcover

    Seller: Lady Lisa's Bookshop, Chester, United KingdomLady Lisa's Bookshop

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    Condition: Used - Fair

    £ 5.95

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    Paperback. Condition: Used: Acceptable. Paperback in good condition, creasing to cover.

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    Language: English

    Published by Anton Press, 2002

    097196520X / 9780971965201

    • Softcover

    Seller: Bookbot, Prague, Czech RepublicBookbot

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    Condition: Used - Fine

    £ 3.26

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    Softcover. Condition: Fine. Leichte Gebrauchsspuren. Finally, here is a book that covers the complete "journey" of CRM implementation. Ad Nederlof and Dr. Jon Anton have done the near to position CRM in such a way that it makes practical sense to C-level executives. Beginning with the title of the book, "Customer Obsession," on through the last chapter, this book positions CRM for what it really is, namely, a complete change in corporate strategy, from the top down, that brings the customer into focus.…

  • Language: English

    Published by Anton Pr, 2002

    097196520X / 9780971965201

    • Softcover

    Seller: Sigrun Wuertele buchgenie_de, Altenburg, GermanySigrun Wuertele buchgenie_de

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    Condition: Used

    £ 8.58

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    Condition: Sehr gut - gebraucht. Taschenbuch Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Taschenbuch Anton Pr , 2002 , Customer Obsession: Your Roadmap to Profitable Crm, Nederlof, Ad.