ISBN: 9780971965201 - Customer Obsession: Your Roadmap to Profitable Crm (5 results)

- Softcover
Seller: BookHolders, Towson, MD, U.S.A.BookHolders
Contact seller5-star sellerCondition: Used - Good
£ 6.20
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: second ] Publisher: Anton Pr Pub Date: 5/1/2002 Binding: Paperback Pages: 244 second edition.

- Softcover
Seller: The Oregon Room - Well described books!, Phoenix, OR, U.S.A.The Oregon Room - Well described books!
Contact seller5-star sellerCondition: Used - Very good
£ 5.23
£ 3.70 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. VG++, 2nd edition, clean & tight, square, very light scratches on rear cover, otherwise like new.

- Softcover
Seller: Lady Lisa's Bookshop, Chester, United KingdomLady Lisa's Bookshop
Contact seller5-star sellerCondition: Used - Fair
£ 5.95
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Used: Acceptable. Paperback in good condition, creasing to cover.
More images- Softcover
Seller: Bookbot, Prague, Czech RepublicBookbot
Contact seller5-star sellerCondition: Used - Fine
£ 3.26
£ 15.83 shippingShips from Czech Republic to U.S.A.Quantity: 1 available
Softcover. Condition: Fine. Leichte Gebrauchsspuren. Finally, here is a book that covers the complete "journey" of CRM implementation. Ad Nederlof and Dr. Jon Anton have done the near to position CRM in such a way that it makes practical sense to C-level executives. Beginning with the title of the book, "Customer Obsession," on through the last chapter, this book positions CRM for what it really is, namely, a complete change in corporate strategy, from the top down, that brings the customer into focus.…

- Softcover
Seller: Sigrun Wuertele buchgenie_de, Altenburg, GermanySigrun Wuertele buchgenie_de
Contact seller5-star sellerCondition: Used
£ 8.58
£ 31.66 shippingShips from Germany to U.S.A.Quantity: 1 available
Condition: Sehr gut - gebraucht. Taschenbuch Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Taschenbuch Anton Pr , 2002 , Customer Obsession: Your Roadmap to Profitable Crm, Nederlof, Ad.