ISBN: 9780874080490 - Practical Handbook of Customer Service Operations (transport Press Title) (9 results)

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  • Language: English

    Published by Springer, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd

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    Condition: New

    £ 132.33

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    hardcover. Condition: New. In shrink wrap. Looks like an interesting title.

  • Language: English

    Published by Springer, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections

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    £ 208.18

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    Condition: New. In English.

  • Language: English

    Published by Kluwer Academic Publishers Group, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.

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    £ 226.11

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    Condition: New. Series: A Transport Press Title. Num Pages: 564 pages, biography. BIC Classification: KJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 31. Weight in Grams: 997. . 1990. Hardback. . . . .

  • Language: English

    Published by Springer US, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: moluna, Greven, Germanymoluna

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    Condition: New

    £ 213.00

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    Gebunden. Condition: New.

  • Language: English

    Published by International Thomson Transport Press, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: Books Puddle, Woodside, NY, U.S.A.Books Puddle

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    Condition: New

    £ 263.03

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    Condition: New. pp. 590.

  • Language: English

    Published by Kluwer Academic Publishers Group, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore

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    Condition: New

    £ 284.03

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    Condition: New. Series: A Transport Press Title. Num Pages: 564 pages, biography. BIC Classification: KJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 234 x 156 x 31. Weight in Grams: 997. . 1990. Hardback. . . . . Books ship from the US and Ireland.…

  • Language: English

    Published by Springer Us Nov 1990, 1990

    0874080495 / 9780874080490

    • Hardcover

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    £ 284.02

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    Buch. Condition: Neu. Neuware - Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Herbert Goeler of American Cyanamid and Keith Slater of Johns-Manville, the latter now retired, are certainly the brightest stars in my particular customer service galaxy. They have been well-springs of information, thinkers and thought starters, friends and fellow-believers, for almost two decades. Without the encouragement and inspiration they gave me, this book would be much shorter and far less relevant. In 1984, my firm presented Herb and Keith with our special 'Patron Saint' Award; it doesn't say nearly enough for what they have meant to me personally and, through me, to the field of customer service management where I disseminate ideas and guidance as an editor and teacher. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U. S. and Canada. Through this activity I met many wonderful people who in many cases taught me more than I taught them. …

  • Language: English

    Published by International Thomson Transport Press, 1990

    0874080495 / 9780874080490

    • Hardcover
    • Print on Demand

    Seller: Majestic Books, Hounslow, United KingdomMajestic Books

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    Condition: New

    £ 279.39

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    Condition: New. Print on Demand pp. 590 52:B&W 6.14 x 9.21in or 234 x 156mm (Royal 8vo) Case Laminate on White w/Gloss Lam.

  • Language: English

    Published by International Thomson Transport Press, 1990

    0874080495 / 9780874080490

    • Hardcover
    • Print on Demand

    Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios

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    Condition: New

    £ 289.88

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    Condition: New. PRINT ON DEMAND pp. 590.