Wang Ying Da Jin Yi Xing (1 results)

paperback. Condition: New. Paperback.Pub Date:2023-06 Pages:231 Language:Chinese Publisher:Jilin University Press The problem that this book tries to solve focuses on Given the inevitability of surface/deep acting. what should the hotel service organization do to ensure that the surface/deep strategy produces the expected performance? This is also the key research motivation of this book. On this basis. this book systematically sorts out the relevant research on the antecedent variables of emotional labor. summarizes t.…