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Terry Vavra (65 results)
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Paperback. Condition: Good. 1. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Condition: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!
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Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Aftermarketing
Language: English
Published by Irwin Professional Pub, 1995
ISBN 10: 0786304057 ISBN 13: 9780786304059
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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Loyalty Myths : Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
Language: English
Published by Wiley & Sons, Incorporated, John, 2005
ISBN 10: 0471743151 ISBN 13: 9780471743156
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Loyalty Myths : Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
Language: English
Published by Wiley & Sons, Incorporated, John, 2005
ISBN 10: 0471743151 ISBN 13: 9780471743156
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hardcover. Condition: Good. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success
Language: English
Published by McGraw-Hill Education, 2001
ISBN 10: 0658010042 ISBN 13: 9780658010040
First Edition
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success
Language: English
Published by McGraw-Hill Education, 2001
ISBN 10: 0658010042 ISBN 13: 9780658010040
First Edition
Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hardcover. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Loyalty Myths : Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
Language: English
Published by Wiley & Sons, Incorporated, John, 2005
ISBN 10: 0471743151 ISBN 13: 9780471743156
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Hardcover. Condition: UsedVeryGood. Hardcover; light fading, shelf wear to exterior, with a few light smudges on front cover; slight bumps to lower corners; otherwise in very good condition with clean text and tight binding.
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Aftermarketing: How to Keep Customers for Life Through Relationship Marketing
Language: English
Published by Irwin Professional Pub, 1992
ISBN 10: 1556236050 ISBN 13: 9781556236051
hardcover. Condition: GOOD. Dust Jacket Condition: VERY GOOD. 292 clean, unmarked, tight pages; smudges on outer edges of textblock; stickers inside front cover and front flyleaf; cover is clean and sturdy with slightly bumped corners; very light shelf and corner wear on dust jacket.
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Aftermarketing
Language: English
Published by McGraw-Hill Education, 1995
ISBN 10: 0786304057 ISBN 13: 9780786304059
paperback. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
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Condition: As New. Unread book in perfect condition.
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Condition: Como nuevo. : Este libro explora cómo las empresas pueden crear relaciones duraderas y significativas con sus clientes, transformándolos en verdaderos defensores de la marca. Timothy L. Keiningham y Terry Vavra ofrecen estrategias prácticas para superar las expectativas del cliente y fomentar la lealtad a largo plazo. Ideal para profesionales del marketing y la gestión de clientes que buscan mejorar la satisfacción y el compromiso del cliente. EAN: 9788423420353 Tipo: Libros Categoría: Negocios y Economía Título: Clientes enamorados: sobrepasando las expectativas de los clientes Autor: Timothy L. Keiningham| Terry Vavra Editorial: Deusto Idioma: es-ES Formato: tapa blanda.
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£ 2.67 10% off
£ 2.41
£ 17.76 shipping
Ships from France to U.S.A.Quantity: 1 available
Add to basketHardcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 2005. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2005. Ammareal gives back up to 15% of this item's net price to charity organizations.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
