Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs

Vavra, Terry G.

ISBN 10: 0873894057 ISBN 13: 9780873894050
Published by Asq Pr, 1997
Language: English
Condition: Used - Fair Hardcover

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Used - Hardcover

Condition: Used - Fair

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