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Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Language: English
Published by John Wiley and Sons Inc, US, 2016
ISBN 10: 1119223881 ISBN 13: 9781119223887
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Hardback. Condition: New. Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain-supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraudUncover issues in your company's warranty processesLearn methods to detect and prevent fraudulent activitiesImplement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Condition: New. pp. 224.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Condition: New.
Seller: Chiron Media, Wallingford, United Kingdom
£ 30.61
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Add to basketHardcover. Condition: New.
Condition: New. pp. 224.
Language: English
Published by Wiley-Interscience (edition 1), 2003
ISBN 10: 0471413739 ISBN 13: 9780471413738
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
paperback. Condition: Good. Excessive markings / hilighting. Cover has crease marks.
Language: English
Published by John Wiley & Sons, Hoboken, 2004
ISBN 10: 0471360929 ISBN 13: 9780471360926
Seller: Kirklee Books, Glasgow, United Kingdom
Hardcover. Condition: Very Good. No Jacket. Book condition: VG/Fine. No jacket, as issued. A bright copy.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Condition: New.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 64.72
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Add to basketCondition: New. In.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Gebunden. Condition: New. Matti Kurvinen is an independent consultant focusing on service strategy and operations in general and warranty management in particular. After twenty-three years and various leadership and content expert positions in an international top-tier management co.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 600.
Language: English
Published by John Wiley and Sons Inc, US, 2016
ISBN 10: 1118487192 ISBN 13: 9781118487198
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Hardback. Condition: New. This introductory textbook links theory with practice using real illustrative cases involving products, plants and infrastructures and exposes the student to the evolutionary trends in maintenance. Provides an interdisciplinary approach which links, engineering, science, technology, mathematical modelling, data collection and analysis, economics and managementBlends theory with practice illustrated through examples relating to products, plants and infrastructuresFocuses on concepts, tools and techniquesIdentifies the special management requirements of various engineered objects (products, plants, and infrastructures).
Language: English
Published by John Wiley and Sons Inc, US, 2016
ISBN 10: 1119223881 ISBN 13: 9781119223887
Seller: Rarewaves.com UK, London, United Kingdom
Hardback. Condition: New. Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain-supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraudUncover issues in your company's warranty processesLearn methods to detect and prevent fraudulent activitiesImplement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 96.88
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Add to basketCondition: New. In.
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 600.
Hardcover. Condition: New. In shrink wrap. Looks like an interesting title!
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 324.
Language: English
Published by John Wiley & Sons Inc, 2016
ISBN 10: 1118487192 ISBN 13: 9781118487198
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 1st edition. 600 pages. 9.75x7.00x1.75 inches. In Stock.
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