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£ 1.77
Convert currency£ 8.65 shipping from Czech Republic to United KingdomQuantity: 1 available
Add to basketSoftcover. Condition: Fine. Leichte Risse. Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment.
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£ 6.82
Convert currency£ 10.41 shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketPaperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.55.
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Mastering Zendesk
Seller: Ria Christie Collections, Uxbridge, United Kingdom
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£ 44.13
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Mastering Zendesk
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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£ 45.22
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Mastering Zendesk : Master the art of providing effective IT services to your customers by leveraging Zendesk
Published by Packt Publishing 2017-01, 2017
ISBN 10: 1786461048 ISBN 13: 9781786461049
Language: English
PF. Condition: New.
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Mastering Zendesk
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 53.72
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£ 41.99
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Mastering Zendesk
Published by Packt Publishing Limited, 2017
ISBN 10: 1786461048 ISBN 13: 9781786461049
Language: English
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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£ 37.18
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£ 47.86
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Mastering Zendesk
Published by Packt Publishing Limited, 2017
ISBN 10: 1786461048 ISBN 13: 9781786461049
Language: English
£ 64.81
Convert currencyFree shipping from U.S.A. to United KingdomQuantity: 1 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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£ 54.20
Convert currency£ 21.63 shipping from Germany to United KingdomQuantity: Over 20 available
Add to basketCondition: New. Über den AutorrnrnCedric F. Jacob, before starting his own business as a customer service consultant, writer, and Zendesk admin for international companies, began his career as a customer service representative, from where he progressed to .
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Mastering Zendesk : Master the art of providing effective IT services to your customers by leveraging Zendesk
Published by Packt Publishing Jan 2017, 2017
ISBN 10: 1786461048 ISBN 13: 9781786461049
Language: English
£ 68.57
Convert currency£ 12.11 shipping from Germany to United KingdomQuantity: 1 available
Add to basketTaschenbuch. Condition: Neu. Neuware - Master the art of providing effective IT services to your customers by leveraging Zendesk About This BookDeep dive into the functionalities of Zendesk and improve your organization's customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features What You Will LearnCustomize ticket channels such as Email, Twitter, Facebook, and Web-Widget Add business rules to create a more effective and automated Zendesk environment Use Zendesk apps to add more functionality to the Zendesk setup Extend Zendesk with JIRA and Salesforce Create custom metrics within GoodData in order to set up customized and automated reports Learn how to secure and troubleshoot Zendesk In Detail Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment. Who This Book Is For This book is for proficient Zendesk administrators who want to unlock the full potential of their Zendesk environment by gaining a deeper understanding of Zendesk's advanced customization options.
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Paperback. Condition: New. New. book.
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£ 3.80
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Add to basketPaperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Mastering Zendesk
Published by Packt Publishing Limited, 2017
ISBN 10: 1786461048 ISBN 13: 9781786461049
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
£ 51.99
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Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 881.
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Paperback. Condition: Brand New. 373 pages. 9.25x7.50x0.93 inches. In Stock. This item is printed on demand.
