Heppell Michael (359 results)

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  • Language: English

    Published by Pearson Education Limited, 2015

    1292100206 / 9781292100203

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Fair

    £ 2.90

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    Paperback. Condition: Fair. Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think.…

  • Language: English

    Published by Pearson Business, 2015

    1292100206 / 9781292100203

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Very good

    £ 3.40

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Skyhorse (edition 1), 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    £ 3.92

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    Paperback. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Skyhorse Publishing, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 3.99

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Pearson Education Limited, 2015

    1292100206 / 9781292100203

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Fair

    £ 4.44

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    Paperback. Condition: Fair. Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think.…

  • Language: English

    Published by Pearson Business, 2015

    1292100206 / 9781292100203

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condition: Used - Good

    £ 4.99

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    Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Pearson Business, 2015

    1292100206 / 9781292100203

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condition: Used - Very good

    £ 4.99

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    Paperback. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Pearson Education Limited, 2011

    0273761234 / 9780273761235

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 5.02

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    Paperback. Condition: Very Good. Sometimes being just 'good' just isn't good enough. Sometimes we all need to be brilliant.In just 90 days, How To Be Brilliant will show you how to change the way you think and behave so that you can embrace every day, every experience and every opportunity with positivity, energy, enthusiasm and inspiration. Michael Heppell, author of the bestselling book Flip It, will introduce you to over 50 amazing tricks, tips and tools that, when properly applied, will move you and your life on to a whole new, exciting level.This is the level where you really shine. It's the level where you believe anything is possible. And it's the level where you start living your dreams and becoming the person you always wished you could be.So don't just be good; learn to be brilliant and discover a better way of being.…

  • Language: English

    Published by Skyhorse Publishing, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Fair

    £ 5.28

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    Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Skyhorse Publishing, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Good

    £ 5.28

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    Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Skyhorse Publishing, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Very good

    £ 5.28

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Ft Pr, 2003

    0273675826 / 9780273675822

    • Softcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Association member: ABAAILAB

    Condition: Used - As new

    £ 5.38

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    Condition: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.

  • Language: English

    Published by Skyhorse, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: Hawking Books, Edgewood, TX, U.S.A.Hawking Books

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    Condition: Used - Good

    £ 5.45

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    Condition: Good. Meets or exceeds the good condition guidelines. Nice copy. Has a small amount of writing/highlighting. Five star seller - Buy with confidence.

  • Language: English

    Published by Pearson Education Limited, 2009

    0273727516 / 9780273727514

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 5.47

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    Paperback. Condition: Good. It seems we're all growing more negative. Bad news on the TV and in the papers makes us all feel fed up and we find it easier to talk about what's wrong instead of looking for what's good. But imagine knowing a simple trick that you could use to help you feel better about everything. No matter how bad, how upsetting, how annoying or how frustrating the situation, wouldn't it be great if you had the power to take it on and make it better? Well, that simple trick does exist and it's time to learn how to Flip It. This fantastic book will show you a different way of thinking, acting, feeling and doing whereby you can easily and simply get the very best out of every situation you find yourself in. You'll learn straightforward techniques that you can use to make the bad times more bearable, the good times better than ever and everyday life just, well, less 'everyday'. Then, with a little practice, you'll learn how to Flip It swiftly, instantly and successfully to turn even the most pressing problems into the best possible experiences. And once you've learned to Flip It with ease, just like super-successful people have been doing for thousands of years, you'll find, at home and at work, your life is more fun, more successful, more rewarding and more positive. Embrace the power of the Flip It philosophy today and discover how brilliant it feels to shine and live your life full of positivity, possibility and purpose.…

  • Language: English

    Published by Pearson Education, Limited, 2003

    0273675826 / 9780273675822

    • Softcover

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Very good

    £ 5.49

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    Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Skyhorse Publishing Company, Incorporated, 2013

    1620877813 / 9781620877814

    • Softcover
    • First Edition

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Very good

    £ 5.49

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    Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

  • Language: English

    Published by Skyhorse Publishing, 2013

    1620877813 / 9781620877814

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    £ 5.53

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    Paperback. Condition: Good. It seems we're all growing more negative. Bad news on the TV and in the papers makes us all feel fed up, and we find it easier to talk about what's wrong instead of looking for what's good.But imagine knowing a simple trick that you could use to help you feel better about everything. No matter how bad, how upsetting, how annoying or how frustrating the situation, wouldn't it be great if you had the power to take it on and make it better?Well, that simple trick does exist, and it's time to learn how to Flip It.This fantastic book will show you a different way of thinking, acting, feeling, and doing, whereby you can easily and simply get the very best out of every situation you find yourself in. You'll learn straightforward techniques that you can use to make the bad times more bearable, the good times better than ever, and everyday life just, well, less everyday.Then, with a little practice, you'll learn how to Flip It swiftly, instantly and successfully to turn even the most pressing problems into the best possible experiences. And once you've learned to Flip It with ease, just like super-successful people have been doing for thousands of years, you'll find, at home and at work, your life is more fun, more successful, more rewarding and more positive. Embrace the power of the Flip It philosophy today and discover how brilliant it feels to shine and live your life full of positivity, possibility, and purpose.…

  • Language: English

    Published by Prentice Hall Life, 2007

    0273714570 / 9780273714576

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 5.55

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Michael Heppell Ltd., 2007

    1427619662 / 9781427619662

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 5.94

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    Paperback. Condition: Good.

  • Language: English

    Published by Pearson Education Limited, 2010

    0273734385 / 9780273734383

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 6.07

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    Paperback. Condition: Good. This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you·        Delight your customers every time ·        Deliver remarkable results that will keep them coming back for more ·        Win more customers without spending a fortune ·        Get repeat orders and referrals from everyone you encounter Whether it's studying the Disney parking system or enrolling students at college; going behind the scenes in the world's top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.…

  • Language: English

    Published by Ft Pr, 2010

    0273734385 / 9780273734383

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Good

    £ 6.08

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    Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Ft Pr, 2003

    0273675826 / 9780273675822

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Fair

    £ 6.08

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    Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Pearson Life, 2011

    0273745697 / 9780273745693

    • Softcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - Very good

    £ 0.99

    £ 5.19 shipping 
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    Quantity: 3 available

    paperback. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

  • Language: English

    Published by Pearson Education Limited, 2011

    0273761234 / 9780273761235

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

    £ 6.55

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    Paperback. Condition: Very Good. Sometimes being just 'good' just isn't good enough. Sometimes we all need to be brilliant.In just 90 days, How To Be Brilliant will show you how to change the way you think and behave so that you can embrace every day, every experience and every opportunity with positivity, energy, enthusiasm and inspiration. Michael Heppell, author of the bestselling book Flip It, will introduce you to over 50 amazing tricks, tips and tools that, when properly applied, will move you and your life on to a whole new, exciting level.This is the level where you really shine. It's the level where you believe anything is possible. And it's the level where you start living your dreams and becoming the person you always wished you could be.So don't just be good; learn to be brilliant and discover a better way of being.…

  • Language: English

    Published by Pearson Life, 2011

    0273761218 / 9780273761211

    • Softcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - Good

    £ 1.28

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    paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

  • Language: English

    Published by Pearson Life 22/09/2009, 2009

    0273727516 / 9780273727514

    • Softcover

    Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks

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    Condition: Used - Very good

    £ 2.35

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    Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Language: English

    Published by Prentice Hall 06/09/2007, 2007

    0273714511 / 9780273714514

    • Softcover

    Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks

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    Condition: Used - Very good

    £ 2.51

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    Quantity: 7 available

    Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Language: English

    Published by Hodder Paperbacks, 2013

    1444740628 / 9781444740622

    • Softcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - Good

    £ 1.45

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    Quantity: 3 available

    paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

  • Language: English

    Published by Prentice Hall Business, 2003

    0273675826 / 9780273675822

    • Softcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - As new

    £ 0.99

    £ 5.67 shipping 
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    Quantity: 1 available

    paperback. Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.

  • Language: English

    Published by Pearson Education, Limited, 2010

    0273734385 / 9780273734383

    • Softcover

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Very good

    £ 6.98

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    Quantity: 2 available

    Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.