Published by Jossey-Bass, San Francisco, CA, 1984
ISBN 10: 0875893082 ISBN 13: 9780875893082
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Seventh Printing. 377 pp. Spine bumped. Jacket edges worn. Some highlighter in first part of book. Prev owner's name blacked out on ffep. A valuable guide for those who want to develop better communications techniques with their clients. ; 8vo 8" - 9" tall.