Fleury Michele (9 results)

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Soft Cover. Condition: Good. Softcovers; ex-library; minor shelfwear w/ light creasing of corners of wraps and leaves; head and heel of spine bumped; o/w in good condition. This is a heavy volume; extra shipping may be required for priority mail or international orders.

Softcover. Condition: Très bon. Ancien livre de bibliothèque. Salissures sur la tranche. Edition 1998. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Stains on the edge. Edition 1998. Ammareal gives back up to 15% of this item's net price to charity organizations.

Softcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1998. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1998. Ammareal gives back up to 15% of this item's net price to charity organizations.

Condition: Very Good. Bon état. Sans date. Very Good.

Couverture souple. Condition: bon. RO80083348: 1989. In-8. Broché. Très bon état, Couv. fraîche, Dos satisfaisant, Intérieur frais. 75 pages illustrées en couleurs, dans le texte et en hors-texte. . . . Classification Dewey : 708-Galeries, musées, collections d'art.

broché. 240x165mm, 285pages, illustrations n/b in et hors texte, Couverture à rabats. Exemplaire à l'état de neuf. En cas de problème de commande, veuillez nous contacter via notre page d'accueil / If there is a problem with the order, please contact us via our homepage.

Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Paperback. Condition: new. Paperback. Want to win more customers? Want to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others?This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients. In this book, you will learn "tried and true" tactics, not "pie in the sky" ideas that are so broad they leave you wondering what to do next. So you've already started a business, you're incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is great-but you can't seem to get good customers and keep them. Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you. Perhaps you've started a small company, but you have no business experience or training, and you have no idea how to sell, service, or communicate with customers.The tips in this book represent a lifetime of helpful hints and specific tactics used in the author's corporate sales career (and in her own small business) -- for over 25 years -- to communicate, sell, service, and satisfy clients of all kinds. Here are just a few things you'll learn in the book: Basic & Effective Communication TechniquesHow to Properly Set Client Expectations (and still achieve client satisfaction!)Questioning & Listening TechniquesTips to Resolve Customer IssuesHow to Handle the First Client Meeting in 10 Easy StepsHow to Put Together a ContractHow to Ask for and Get Positive Reviews from ClientsFollow the advice in this book and you'll immediately make a positive change in your business by communicating more effectively, providing better service, and improving client relationships.What's stopping you from learning how to talk to your clients, how to present and sell to them, and how to give them first-rate service? These are the keys to success for any small business. So what are you waiting for?Hit the "buy now" button! This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.